Customer Care Executive (Fresher)

Job Title: Customer Care Executive (Fresher)

Location: Thaneerpandal, Hopes, Coimbatore

Job Type: Full-Time

Job Summary: We are looking for enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a fresher, you will be the first point of contact for customers, addressing their inquiries and resolving concerns efficiently.

Key Responsibilities:

• Handle inbound and outbound customer calls.
• Respond to customer queries via phone, email, or chat.
• Provide accurate and timely information about products and services.
• Resolve customer complaints with patience and professionalism.
• Maintain customer records and update the CRM system.
• Collaborate with team members to improve customer service processes.

Skills and Qualifications:

• Language Proficiency:
• Basic proficiency in Tamil, Malayalam, and English.
• Strong communication and interpersonal skills.
• Ability to handle customer inquiries professionally.
• Basic computer skills (MS Office and CRM tools preferred).
• Good problem-solving abilities and a positive attitude.

Educational Qualification:

• Minimum qualification: High School Diploma (or equivalent). College graduates are also welcome.

Why Join Us?

• Friendly and supportive work environment.
• Opportunities for career growth and development.
• Competitive salary and benefits package.

How to Apply: Interested candidates can send their updated resumes to us at [+91-94861 26331] for further details.

Note: Freshers with a passion for customer service are encouraged to apply. Training will be provided.

Immediate Joining:
Candidates who can join immediately will be given priority.

location : Coimbatore (Candidate at coimbatore or ready to relocate is prefered)

Contact : +91-94861 26331 / HR (call / whatsapp)