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Executive Secretary Intern
0-1 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Executive Secretary Intern
Xiota
posted 8d ago
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Key skills for the job
Job Description
About the Role:
As an Executive Secretary at xIoTz, you will play a crucial role in driving the growth and success of our cyber security startup working alongside the CEO.
Ensures seamless operations for both the executive s administrative needs and the strategic management of customer relationships.
This hybrid role requires an individual who is organized, communicative, and customer-oriented, capable of juggling multiple high-priority tasks while supporting the CEO s day-to-day activities.
You will work closely with our sales and marketing teams to nurture relationships with potential clients, and promote our innovative security solutions.
Calendar Management:
Organize and maintain the CEO s schedule, coordinate meetings, appointments, and events. Correspondence:
Handle emails, phone calls, and other communication on behalf of the CEO, ensuring that important messages are prioritized and responded to promptly. Document Management:
Prepare and organize reports, presentations, and other documents needed by the CEO. This could include drafting and proofreading correspondence. Meeting Coordination:
Schedule and organize meetings, take minutes, and track follow-up actions. Confidentiality:
Handle sensitive information and ensure it is managed professionally with high confidentiality. Travel Arrangements:
Book flights, hotels, transportation, and itineraries for business trips. Administrative Tasks:
Maintaining files and records, Handling expense reports and reimbursements. Point of Contact:
Act as a point of contact between the CEO and internal or external stakeholders. Client Liaison:
Act as the primary contact between key clients and the CEO, ensuring communication flows smoothly and effectively. Client Relationship Management:
Maintain strong relationships with important clients, understanding their needs and ensuring they are met. This could include regular check-ins, problem resolution, and addressing any concerns or needs the client may have. Sales Support:
Assist in identifying opportunities for cross-selling or upselling services to clients and support the CEO in closing high-level deals. Client Satisfaction:
Monitor customer satisfaction levels and escalate issues to the CEO when necessary to ensure clients needs are met to the highest standard. Feedback Collection:
Gather feedback from customers and provide it to the CEO to inform business decisions and improve products or services. Reporting and Analysis:
Track customer activity, feedback, and engagement. Prepare reports to give the CEO insights into customer satisfaction, trends, or issues that need attention. Client Events:
Help organize events or meetings with important clients, ensuring the CEO s presence and involvement in relationship-building activities. Networking:
Assist the CEO in managing relationships with key industry figures or top clients by coordinating introductions, meetings, and follow-ups. Key Skills Required:
Strong Organizational Skills:
The ability to manage both high-level administrative tasks and client-facing activities efficiently. Exceptional Communication Skills:
Clear, professional communication is crucial, both in managing the CEO s correspondence and in maintaining positive relationships with clients. Multitasking Ability:
Balancing multiple tasks such as scheduling, customer interaction, and handling confidential matters requires a high level of multitasking skills. Confidentiality and Discretion:
As the role involves sensitive information about both the CEO and customers, discretion is paramount. Customer-Focused Mindset:
A keen interest in understanding customer needs and building strong, lasting relationships with clients. Tech Proficiency:
Familiarity with office management software (e.g., Microsoft Office, Google Workspace) and CRM tools (e.g., Salesforce, HubSpot). Qualifications:
A Bachelor degree in business administration, communications, or a related field would be an advantage, but this role is based on Common-sense, Agility and adaptability with no mandatory qualification.
Prior experience in executive assistance, customer service, or sales coordination is often beneficial.
Strong time-management skills, attention to detail, and ability to prioritize tasks are essential.
Creative active on technology and media such as LinkedIn, Facebook, Twitter gives an edge,
Benefits:
- Gain valuable hands-on experience in the cyber security industry.
- Opportunity to work with cutting-edge technologies and solutions.
- Potential for career growth within a rapidly growing startup.
- Competitive compensation and benefits.
Perks:
- Certificate of internship completion.
- Letter of Recommendation.
- Letter of consideration .
- Flexible Working Hours
Employment Type: Full Time, Permanent
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Monday to Saturday
Within city
Day Shift
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