Senior Cloud Engineer

Title: Senior Cloud Engineer

Job Summary (Max 500 Char):

• At Xencia, cloud computing continues to allow us to modernize and consolidate IT infrastructure, automate workloads, and pursue next-generation innovation. To continue this transformation, were seeking an experienced Microsoft Azure cloud engineer with expertise in the strategy, design, development, and implementation of large-scale projects in the cloud. The ideal candidate is experienced in cloud-based tech, with a firm grasp of emerging technologies, platforms, and applications, and ability to customize them to help our business become more secure and efficient. Extensive knowledge of cloud maintenance, experience managing staff, and advanced industry knowledge is key to keeping us on the cutting edge. From day one, youll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth.

Experience: 6+ years

Location: Bangalore

Job Category: IT—Operations and Technical

Detailed Job Description that should cover the Job Purpose, Responsibilities, Required & Preferred Qualifications, Mandatory & Good-to-have Skills

JD:

The successful candidate will work to implement, maintain, and manage multiple cloud implementations for Azure Customers. As a key member of the team, you will work closely with Presales, cloud engineers and directly with clients to ensure the availability, security, and reliability of cloud deployments. The ideal candidate will have a strong understanding of Microsoft Azure compute, storage and networking infrastructure and experience with cloud-based Linux and Windows applications on Azure.

RESPONSIBILITIES

• As a Senior Azure Cloud Engineer, you will work together with other cloud engineers, architects, developers, and customer engineering teams to:
• Engineer complex Azure cloud infrastructures for both customer and internal environments.
• Support our Azure customers to resolve critical and complex technical issues in a 24x7x365 support model, leveraging your deep technical and product expertise along with your understanding of our customer’s needs.
• Lead technical customer engagements.
• Demonstrate critical thinking, strong communication skills and the ability to develop strategic ongoing customer relationships. The close relationships developed with our customers will empower you to understand their business/operational needs and technical challenges and help them achieve the greatest value from Azure.
• Deeply engage with our customers to understand their architecture and operations, and work to continuously improve their overall Azure support experience.
• Collaborate with Azure engineering teams to not only support but deliver solutions and new capabilities for our customers most mission-critical Azure deployments.
• Apply an engineering mindset to eliminate top issues impacting customer experience across large and strategic sets of customers.
• Develop and present training for the Azure Cloud Engineering team.
• Act as a technical escalation point within the team. Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions. Consistently share best practices with team members and help create a knowledge base article to solve/workaround that issue.
• Operational Excellence: Work with leadership on process improvement, operational efficiency, and strategic initiatives.
• Work closely with DevOps and cloud infrastructure architects and engineers to design, implement, and manage secure, scalable and reliable cloud infrastructure environments.
• Propose and implement cloud infrastructure transformation and automation based on customer requirements
• Assist customers in building, troubleshooting, and optimizing container-based cloud infrastructure
• Assist customers in selecting, implementing, and tuning continuous integration (CI) and continuous deployment (CD) technology platforms
• Assist customers in ensuring operational readiness for launching secure and scalable workloads into public and hybrid cloud environments
• Work with customers to validate and troubleshoot existing CI and CD practices, and make recommendations for improvements and optimization
• Work with customers to validate existing infrastructure security, performance and availability and make recommendations for improvements and optimization
• Implement infrastructure best practices for customers in areas such as CI, CD performance, scalability, security, and availability

QUALIFICATIONS

• Our ideal candidate would have the following qualifications:
• 4+ years in a technical position. Desired degree in Computer Science, Engineering or Equivalent Experience.
• Certification in Microsoft and/or competing Cloud Technologies is desired.
• Passion for customers and focus on delivering the right customer experience.
• Ability to learn new technology in a fast-paced environment. Ability to deal with ambiguity.
• Deep Understanding of cloud computing technologies across Windows and Linux, with demonstrated hands-on experience on one or more of the following domains:
• Azure Core Platform: Compute, Storage, Networking required
• AKS or Kubernetes engineering highly desired
• Data Platform: SQL Server, Azure SQL DB, MySQL, PostgreSQL
• Azure Application Development or support experiences with Azure PaaS services (Web App, Application gateway, Redis Cache, Service Bus, Event Hub, Cloud Service, etc.)
• Website troubleshooting & coding experience: IIS, Azure Web Apps, PHP, Apache, Tomcat, WordPress, etc.
• Identity and Authentication: SSO/Federation, AD/Azure AD etc.
• Experience in one or more automation languages (PowerShell, Python, C#, Open Source) desired.

Microsoft Certification(s): AZ900, AZ104