Premium Employer

i

This company page is being actively managed by Xebia Team. If you also belong to the team, you can get access from here

Xebia Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

32 Xebia Jobs

Application Support / Incident Response Analyst / System Administrator

3-8 years

Gurgaon / Gurugram, Chennai, Bangalore / Bengaluru

1 vacancy

Application Support / Incident Response Analyst / System Administrator

Xebia

posted 5d ago

Job Description

Incident Response Analyst


As an Incident Response analyst, you will work closely with the Site Reliability Engineering, Data Engineering, and multiple support teams as you focus on ensuring the operational health of Global Data & Analytics production environments. We need someone who will bring strong communication and collaboration skills, thoughtful perspective, empathy, creativity, and a positive attitude to solve problems at scale.

You will have the opportunity to analyze problems and root cause to help identify solutions that proactively identify and prevent issues impacting Data & Analytics. You will also be able to gain experience in understanding and supporting high throughput data pipelines that feed our data lake and the use cases beyond.


Job Responsibilities


Youll manage production incidents, lead troubleshooting efforts, and coordinate responses for immediate resolution.

Youll effectively communicate with business and technology leaders, data engineers, and end users to consistently provide incident status updates and potential impacts.

Youll create and publish documentation, including root cause analyses, corrective actions, and operating procedures.

Youll develop and maintain expertise in existing application and platform performance monitoring systems.

You'll proactively research technical solutions and/or industry state-of-the art initiatives applicable to team initiatives.


Qualifications & Required Skills


Possess the excellent communication and presentation skills required to clearly articulate problem statements and solutions to multiple audiences in a corporate setting.

Excellent organizational and time management skills with strong attention to detail

ServiceNow (proficiency in ticketing/incident management within this tool)

A strong passion for learning new technologies and tools.

Knowledge of SQL, ETL, cloud computing, networking, infrastructure, and security.

High levels of creativity and quick problem solving capabilities.


Additional/Desired Skills


Project-planning skills

Basic knowledge of SSL, HTTP response codes, and network technology concepts.

Experienced in writing clear and technically detailed user stories

Basic knowledge of specific elements of the Google Cloud Platform (GCS, Pub/Sub, GKE, Vertex AI)

Basic knowledge of Apache Airflow

Ability to read code (especially Python) and identify/troubleshoot corner case scenarios

New Relic skills:

- Experience in writing JavaScript [for custom synthetic monitors];

- Experience in calling APIs;

- Basic proficiency in NRQL;

- Experience in infrastructure monitoring;

- Experience in creating custom dashboards



Employment Type: Full Time, Permanent

Read full job description

Prepare for Incident Response Analyst roles with real interview advice

Top Xebia Incident Response Analyst Interview Questions

Q1. What are the classes needed to create a GET REST API?
Q2. What is difference b/t types and interface and there use cases
Q3. What are Java 8 new features? Which of these have you used?
View all 57 questions

What people at Xebia are saying

What Xebia employees are saying about work life

based on 771 employees
75%
88%
49%
95%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Xebia Benefits

Submitted by Company
Competitive Salaries & Bonuses
Elevating and Empowering
Voluntary Leaves for Self-Development
Company Sponsored Skilling Programs
Health and Wellness
Flexible Work Hours & Remote Options
Submitted by Employees
Work From Home
Soft Skill Training
Health Insurance
Cafeteria
Job Training
Team Outings +6 more
View more benefits

Compare Xebia with

TCS

3.7
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

LTIMindtree

3.8
Compare

Mphasis

3.4
Compare

Persistent Systems

3.5
Compare

Hexaware Technologies

3.6
Compare

Xoriant

4.1
Compare

CitiusTech

3.4
Compare

HTC Global Services

3.6
Compare

HERE Technologies

3.9
Compare

Tietoevry

4.3
Compare

Collabera Technologies

3.5
Compare

Unisys

3.7
Compare

Slk Software Services

3.3
Compare

Altimetrik

3.8
Compare

Apexon

3.3
Compare

TEKsystems

3.4
Compare

Allianz Technology

4.1
Compare

Similar Jobs for you

Senior Specialist at Workingbees Global Pvt. Ltd.

5-20 Yrs

₹ 20-50 LPA

Cyber Security Specialist at Cyient

Hyderabad / Secunderabad

7-11 Yrs

₹ 15-27.5 LPA

Endpoint Security Analyst at Flairdeck consulting

4-6 Yrs

₹ 12-18 LPA

Manager/Senior Manager at KPMG Assurance and Consulting Services LLP

Noida, Gurgaon / Gurugram + 1

8-13 Yrs

₹ 25-35 LPA

Cyber Threat Intelligence Analyst at Infosys

Hyderabad / Secunderabad, Pune + 1

7-12 Yrs

₹ 10-20 LPA

Security Analyst at Sattrix Information Security

Ahmedabad, Mumbai

3-8 Yrs

₹ 10-17 LPA

Security Manager at KPMG Assurance and Consulting Services LLP

Noida, Mumbai

8-13 Yrs

₹ 22.5-35 LPA

Security Operations Center Analyst at Embee Software Pvt Ltd

2-3 Yrs

₹ 15-18 LPA

Security Operations at Colt Technology Services

Gurgaon / Gurugram, Bangalore / Bengaluru

5-10 Yrs

₹ 20-25 LPA

SE Engineer at FEBA TECHNOLOGIES PRIVATE LIMITED

8-10 Yrs

₹ 25-32 LPA

Xebia Gurgaon / Gurugram Office Location

View all
Gurgaon Office
Capital Cyberscape, 4th Floor, Sector-59, Golf Course Extension Road Gurgaon

Application Support / Incident Response Analyst / System Administrator

3-8 Yrs

Gurgaon / Gurugram, Chennai, Bangalore / Bengaluru

5d ago·via naukri.com

Automation QA Engineer (API Automation)

5-10 Yrs

Hyderabad / Secunderabad, Chennai, Bangalore / Bengaluru

4d ago·via naukri.com

Xebia - Data Engineer - ETL/SQL/Python (5-15 yrs)

5-15 Yrs

5d ago·via hirist.com

Lead Data Engineer - Hybrid

10-13 Yrs

Chennai, Bangalore / Bengaluru, Delhi/Ncr

7d ago·via naukri.com

UX Designer (6-12 yrs)

6-12 Yrs

7d ago·via hirist.com

Backend Engineer - Python Frameworks (5-8 yrs)

5-8 Yrs

7d ago·via hirist.com

.NET Fullstack developer

4-9 Yrs

Gurgaon / Gurugram

8d ago·via naukri.com

Front End Developer

6-8 Yrs

Bangalore / Bengaluru

9d ago·via naukri.com

Xebia - Data Engineer - ETL (15-30 yrs)

15-30 Yrs

11d ago·via hirist.com
write
Share an Interview