Timely visit of site for estimation, measurement & Quality checking of Company direct Project & Franchisee projects (estimation & measurement of Franchisee Projects if needed).
Responsibility of overall quality of Project.
Communication with customer about our service & make familiar with our rates.
Notice any necessary plumbing, coring, removal of tile, plastering or any other additional works with customer and discuss the solutions (additional payment/ 3rd party outsourcing from their side or from our side).
Preparation of FIR.
Submission of FIR to estimation officer & project manager.
Submit detailed voice on the site scenario.
Properly communicating what we are going to do & Possibility of other works in that sites.
Give confidence on our works.
Communication with project manager & project coordinators about each projects.
Attend the site after work for QA/QC report.
Attend all warranty claims (Own projects & Franchisee projects), identification root reasons, Intimating Project Managers for Labour requirements and solving of Issues if the claim is genuine & If warranty claim is not valid, handling of it in proper way.