Senior Software Asset Manager

As a Senior Software Asset Manager, you will be responsible for the successful implementation, configuration, and support of the SNOW Atlas platform within our engineering and CAD environments. You will play a critical role in ensuring seamless integration of SNOW Atlas with engineering workflows and CAD applications to enhance efficiency, collaboration, and operational effectiveness.

Responsibilities

• Lead the implementation and customization of SNOW Atlas modules to support engineering and CAD functions.
• Configure workflows, forms, reports, and dashboards tailored to meet specific departmental requirements.
• Integrate SNOW Atlas with existing engineering systems and applications for optimal functionality.
• Provide technical support to end-users and resolve issues related to SNOW Atlas functionality and integration with CAD tools.
• Conduct root cause analysis and implement solutions to address system performance and usability issues
• Collaborate with stakeholders to identify opportunities for system enhancements and process improvements.
• Recommend and implement best practices to optimize SNOW Atlas configurations and workflows.
• Develop training materials and conduct workshops to educate end-users on SNOW Atlas features, workflows, and best practices.
• Create and maintain documentation related to SNOW Atlas configurations, integrations, and support procedures.
• Liaise with SNOW Atlas vendors and third-party service providers to resolve escalated technical issues and coordinate software upgrades.
• Stay informed about SNOW Atlas platform updates and new features to leverage for continuous improvement.
• Participate in cross-functional teams to support projects involving SNOW Atlas integration with engineering and CAD applications
• Manage project timelines, milestones, and deliverables related to SNOW Atlas implementation and enhancements.

Technical Experience

• Proficiency with SAM tools SNOW Atlas platform .
• In-depth knowledge of various licensing models, including subscription, perpetual, and concurrent licensing.
• Familiarity with licensing terms and conditions for major software vendors like Microsoft, CAD and engineering.
• Experience managing software audits and ensuring compliance with licensing agreements and legal requirements.
• Knowledge of different operating systems, including Windows, macOS, and Linux, and how software is installed and managed on these platforms.
• Experience with software deployment tools like Microsoft SCCM (System Center Configuration Manager), Intune, or similar.
• Understanding of software licensing and management in cloud environments such as AWS, Azure, and Google Cloud Platform.
• Skills in managing and querying databases (e.g., SQL Server, Oracle) to track and report on software usage and licensing.
• Ability to analyze software usage data and generate reports on compliance, usage patterns, and financial impact.
• Ability to create and maintain comprehensive documentation for software inventories, licensing agreements, and compliance procedures.
• Proficiency in generating detailed reports and dashboards to support decision-making and communicate software asset status to stakeholders.
• Skills in planning and managing software asset management projects, including software upgrades, license renewals, and audits.
• Experience working with IT, procurement, finance, and legal teams to ensure effective software asset management.
• Knowledge of scripting languages like PowerShell or Python to automate software management tasks and data extraction.
• Familiarity with automation tools for software deployment, inventory management, and compliance checks.
• Skills in managing software budgets, forecasting costs, and optimizing software investments.
• Ability to identify and implement strategies to optimize software usage and reduce costs.
• Understanding of relevant compliance standards and regulations (e.g., SOX, GDPR) that affect software asset management.