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74 WPP Jobs
Junior Developer/Support Resources
WPP
posted 4hr ago
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Flexible timing
Key skills for the job
Job Description
Why were hiring:
We are seeking a skilled and experienced Informatica IICS Support Resource to join our team. As a key member of our data integration support team, you will be responsible for providing timely and effective support to our users. You will troubleshoot issues, resolve incidents, and ensure the smooth operation of our IICS environment.
What youll be doing:
- ncident Management:
- Respond to and resolve incidents related to IICS data integration processes.
- Troubleshoot technical issues and identify root causes.
- Implement effective solutions to prevent recurring issues.
- Monitoring and Alerting:
- Monitor the health and performance of IICS environments.
- Configure alerts and notifications for critical system events.
- Proactively identify and resolve potential issues.
- User Support:
- Provide technical assistance to users on IICS functionality and best practices.
- Respond to user inquiries and resolve their issues promptly.
- Document knowledge base articles and FAQs to assist users.
- Change Management:
- Participate in change management processes to ensure smooth implementation of changes to IICS environments.
- Assess the impact of changes on system stability and performance.
- Coordinate with development teams to deploy and test changes.
- Problem Management:
- Analyze recurring incidents to identify underlying problems.
- Implement preventive measures to minimize future occurrences.
- Collaborate with other teams to resolve complex issues.
What youll need:
- Technical Skills:
- Strong understanding of Informatica IICS components and architecture.
- Proficiency in SQL, PL/SQL, and other scripting languages.
- Knowledge of cloud technologies (AWS, Azure, GCP) and data integration patterns.
- Experience with Unix/Linux operating systems and shell scripting.
- Soft Skills:
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Attention to detail and commitment to quality.
- Experience:
- 2+ years of experience in Informatica IICS support or administration.
- Experience in troubleshooting data integration issues and resolving incidents.
- Familiarity with ITIL processes and incident management best practices.
If you are a dedicated and skilled Informatica IICS Support Resource, we encourage you to apply.
Sources and related content .
Who you are:
Youre open
:
We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working. Youre optimistic
:
We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. Youre extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What well give you:
Passionate, inspired people - We promote a culture of people that do extraordinary work.
Scale and opportunity - We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work - Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge
#LI-Onsite
Employment Type: Full Time, Permanent
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What people at WPP are saying
What WPP employees are saying about work life
based on 175 employees
Flexible timing
Monday to Friday
No travel
Day Shift
WPP Benefits
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