Senior Business Analyst - IT (3-5 yrs)

- WovV Technologies, Global Business Productivity SaaS company, is hiring Senior Business Analyst (Mobile App, Loyalty, Malls, Retail industry) for Permanent WFH/Remote/Chennai/Mumbai/Vadodara locations.

- WovVTech's suite of products are now empowering users across 3000 locations in 50 countries to digitise their operations, get real-time decision-driven analytics, and improve productivity.

- It counts global fortune 500 companies as its customers for SaaS products and technology services.

- WovV Technologies has been recognized as Best Employer, by 'Business View'.

- The Front-Runner in Information Technology, by 'Go Global Awards-2021'.

- Top Revolutionary Digital Transformation Company by 'Industry Wired'.

- Top 10 Most Promising SaaS Companies, by 'CEO Insights'.

- Top 20 Global SaaS Start-up, by 'CIO Review'. Runner Up in EnergyTech and Business Model Innovation Category in GoGlobal Awards 2022.

Visit us at : https://WovVTech.com/.

Careers at : https://WovVTech.com/careers/.

Come join a winning team that loves to have fun and is building great products that make a difference.

Why be the next WovVScion ?.

This is an opportunity to be part of an energetic and growing WovV Team and participate in the next growth and acceleration plan for global expansion.

Working with us means being at the convergence of engineering, design, innovation, and scale.

It means being part of a highly skilled and driven team whose work directly improves the lives of our customers.

Our people are our culture and a huge part of what makes us a little more WovV every single day.

We know you're happiest when you're learning new things, so each new assignment will give you an opportunity to do things differently, explore new markets and challenge the status quo!.

Location: WFH/Remote/ Chennai/ Mumbai / Vadodara.

Skills : Business Analysis, Business Requirement Gathering, Functional Documentation, Data Analysis, Communication, Documentation, Microsoft Office, Technologies.

Experience : 3+ years.

Key Roles and Responsibilities:

- Ability to collect, analyse, and document requirements from stakeholders and customers.

- Understanding of how to create workflows and identify areas for process improvements in customer support operations.

- Create clear and concise documentation, including business requirements documents (BRDs), functional specifications documents (FSDs), user stories, and process maps.

- Effectively communicate requirements to technical teams and stakeholders.

- Facilitate communication and collaboration between ey stakeholders, including customer support teams and - technical teams.

- Strong verbal and written communication to convey technical requirements to both business and IT teams as well as to interact with Client stakeholders.

- Work collaboratively with team members and provide clear updates.

- Work with data clean, manipulate and analyse data for meanignful insights and updates.

- Participate in testing and quality assurance activities.

- Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.

- Provide guidance and mentorship to junior business analysts.

- Contribute to the continuous improvement of business analysis processes.

Requirements.

- A minimum of 3 years' experience in Business / Systems Analysis or Quality Assurance.

- Proven experience in eliciting requirements and testing and expert in BRD/FRD creation and development.

- Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools.

- Basic knowledge in generating process documentation.

- Strong written and verbal communication skills including technical writing skills.