CRM Specialist & Social Media Coordinator

We are seeking a CRM Specialist & Social Media Coordinator to join our team. The ideal candidate will be responsible for managing customer relationships and utilizing social media platforms to promote the brand and engage with our audience. This dual-role position requires strong communication skills, creativity, and the ability to use data-driven insights to drive customer engagement and marketing strategies.

Key Responsibilities:

• Manage and update the CRM software.
• Monitor and optimize the sales process.
• Handle daily management of social media platforms (Facebook, Instagram, LinkedIn, etc.), including content creation and scheduling.
• Ensure smooth coordination between clients and team members.
• Generate and follow up on sales leads.
• Analyze reports and performance metrics to develop strategies for improvement.
• Required Skills:

Requirements

• Strong knowledge of CRM tools and software.
• Deep understanding of social media platforms and engagement strategies.
• Experience in sales and client relationship management.
• Excellent coordination and communication skills.
• Time management and problem-solving abilities.
• Good analytical and reporting skills.