Front Office Receptionist

Receptionist job duties include:

Receptionists specific responsibilities vary according to the company. The following are responsibilities that need to be covered:

• Welcome visitors and clients with a positive attitude.
• Making clients feel at home in the office by pointing them in the right direction.
• As necessary, announcing clients.
• Workplace security is maintained by managing badges, collecting them, and checking them as needed.
• Assistance with a variety of administrative duties, which may include faxing, copying, preparing travel plans, and taking notes.
• Room preparation for meetings, appointments, and training.
• Assisting with the routing of calls and answering the phones professionally.
• Assisting colleagues.
• Assisting with ad hoc administrative tasks.
• Phone calls are answered, forwarded, and screened.
• Management, development, and recruitment of junior administrative staff.
• Deliver excellent customer service.

Job brief for Receptionist

Receptionists play a critical role in making a company’s first impression; this impression can greatly influence the company’s success. Companies would welcome candidates with the following skills.

• Microsoft Office Suite proficiency
• Knowledge of office equipment (such as fax machines and printers)
• Attitude and appearance that reflect professionalism
• Having the ability to interact efficiently verbally as well as in writing
• When problems arise, the ability to be proactive and resourceful is key
• A great deal of organizational ability
• Skills in time-management and multitasking, with a focus on priorities
• Orientation towards customer service
• A high school diploma; office management certification would be an asset