Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Wipro Team. If you also belong to the team, you can get access from here

Wipro Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

2556 Wipro Jobs

Wipro is hiring For Voice Process - Airoli

1-4 years

₹ 3.25 - 4L/yr

Mumbai, Thane, Navi Mumbai

1 vacancy

Wipro is hiring For Voice Process - Airoli

Wipro

posted 22hr ago

Job Role Insights

Flexible timing

Job Description

PRINCIPAL RESPONSIBILITIES:

  • Work on the various front offices client tools as required for the specific queues and provide customer service through calls.
  • Understand customer queries received through calls and act accordingly.
  • Maintain a healthy and clean work environment & adhere to company policies and procedure.
  • Continuous up gradation of process knowledge as required

CRITICAL SKILLS REQUIRED

  • Excellent communication skills.
  • Comprehension - Ability to clearly understand the problem statement
  • Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter.
  • Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer.
  • Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs
  • Desired Skills: -
  • Self-Discipline
  • Learning and decision making
  • Patience and action oriented
  • Technical skills: -
  • Basic Working knowledge of Computer &
  • Knowledge of desktop computer system

CANDIDATE SPECIFICATION

  • Must have
  • Graduate / Undergraduate can apply (Not Eligible - MBA, BTech, BCA, Bsc IT & CS, BE, MTech, MCA, CA).
  • Comprehension skills to understand & communicate with all customers effectively.
  • Telephone etiquettes.
  • Good to have
  • Worked in Airlines Industry/ (reservation & ticketing)
  • IATA certified/Trained on foundation/consultant course (Airlines business)
  • Work on track & trace ( for logistic business)
  • Experience of 1-4 years desirable.
  • Experience in international call center will be an advantage.
  • Hospitality industry candidates from e.g. hotels, supply chain industry or any other service industry.
  • Experience of Air travel would be desired.
  • Knowledge of Western culture would be an added advantage. (USA/UK culture)
  • Donts
  • Poor grammar and Windows Skills
  • Issues with comprehending & communicating effectively with the customer.
  • Not Eligible - MBA, BTech, BCA, BSc IT & CS, BE., MTech, MCA, CA

Important notes: -5 days working and any 2 week offs.-Should be flexible in 24*7 shifts. -Should be within Transport Boundary.-IATA certification or Experience in airline ticketing would be an added advantage.-Job location: Airoli Mindspace -WFO-Immediate joiners preferred.- Interested candidate kindly share your resume on this number 9321527119


Employment Type: Full Time, Permanent

Read full job description

Wipro Interview Questions & Tips

Prepare for Wipro Voice Process roles with real interview advice

What people at Wipro are saying

Voice Process salary at Wipro

reported by 6 employees
Lock Unlock
₹1 L/yr - ₹2.5 L/yr
26% less than the average Voice Process Salary in India
View more details

What Wipro employees are saying about work life

based on 53.3k employees
64%
72%
63%
78%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Wipro Benefits

Submitted by Company
Family and Parenting
Perks and Benefits
Health Care & Insurance
Financial & Retirement
Professional Support
Vacation and Time off
Submitted by Employees
Cafeteria
Health Insurance
Free Transport
Soft Skill Training
Job Training
Work From Home +6 more
View more benefits

Compare Wipro with

TCS

3.7
Compare

Infosys

3.6
Compare

Tesla

4.2
Compare

Amazon

4.1
Compare

Accenture

3.8
Compare

Capgemini

3.7
Compare

Cognizant

3.7
Compare

TCS iON

3.9
Compare

IBM

4.0
Compare

Tech Mahindra

3.5
Compare

Google

4.4
Compare

Deloitte

3.8
Compare

HCLTech

3.5
Compare

Genpact

3.8
Compare

Ernst & Young

3.4
Compare

Oracle

3.7
Compare

Microsoft Corporation

4.0
Compare

DXC Technology

3.7
Compare

Mphasis

3.4
Compare

PwC

3.4
Compare

Similar Jobs for you

Blended at Wipro

Navi Mumbai, Mumbai

1-3 Yrs

₹ 1.5-3.5 LPA

Intern at Wipro

Navi Mumbai

0-1 Yrs

₹ 0.5-3 LPA

HR Operations at Wipro

Thane, Navi Mumbai + 1

0-3 Yrs

₹ 1-2.75 LPA

Hiring Associate at Wipro

Navi Mumbai, Mumbai

0-3 Yrs

₹ 1-2.75 LPA

fresher at Wipro

Chennai, Sholinganallur

0-2 Yrs

₹ 1.5-3.25 LPA

Backend Operations at Wipro

Coimbatore

0-3 Yrs

₹ 1-3 LPA

Backend Operations at Wipro

Gurgaon / Gurugram

2-4 Yrs

₹ 3-4 LPA

Voice Process at EXL

Pune

1-2 Yrs

₹ 3-5.5 LPA

Voice Process at Tech Mahindra

Pune

2-7 Yrs

₹ 2.75-6 LPA

Customer Support Representative at Wipro

Mumbai, Thane + 1

1-5 Yrs

₹ 2-4 LPA

Wipro Bangalore / Bengaluru Office Locations

View all
Bengaluru Office
Headquarter
Doddakannelli, Sarjapur Road, Bengaluru Bengaluru
560035
Bangalore Office
#37, Castle Street, Ashok Nagar, Bangalore Bangalore
560 025.

Wipro is hiring For Voice Process - Airoli

1-4 Yrs

₹ 3.25 - 4L/yr

Mumbai, Thane, Navi Mumbai

22hr ago·via naukri.com

Wipro is hiring For UK Blended process (Grad only)Immediate Joiners

1-3 Yrs

Navi Mumbai, Mumbai

23hr ago·via naukri.com

Wipro is hiring Associate - Immediate joiners required(Grad only)

0-3 Yrs

Navi Mumbai, Mumbai

23hr ago·via naukri.com

Process associate

0-1 Yrs

₹ 0.5 - 1.5L/yr

Bhubaneswar

1d ago·via naukri.com

Customer Support Representative

1-4 Yrs

₹ 1.75 - 3.75L/yr

Navi Mumbai

1d ago·via naukri.com

Customer Support Associate (Blended Process)-HR Sukalpa

0-2 Yrs

Sholinganallur

1d ago·via naukri.com

Wipro is hiring For Associate Backoffice- US HR Operation

0-3 Yrs

Thane, Navi Mumbai, Mumbai

1d ago·via naukri.com

Wipro is hiring For UK HR Operations Process

2-6 Yrs

Navi Mumbai

1d ago·via naukri.com

Customer Support Representative

1-5 Yrs

₹ 2 - 4L/yr

Mumbai, Thane, Navi Mumbai

1d ago·via naukri.com

Backend Java Developer

4-9 Yrs

Bangalore / Bengaluru

1d ago·via naukri.com

Recently Viewed

JOBS

Oracle

No Jobs

JOBS

G-Tech

No Jobs

JOBS

Browse jobs

Discover jobs you love

JOBS

IBM

No Jobs

JOBS

TCS

No Jobs

JOBS

SAP

No Jobs

JOBS

BCG

No Jobs

REVIEWS

Infosys

No Reviews

REVIEWS

Genpact

No Reviews

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent
Sorry, this job is no longer available!