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Engaged Employer

Wipro

Compare

3.7

based on 52.9k Reviews

Video summary

2477 Wipro Jobs

Analyst

Wipro Limited

3.7

based on 52.9k Reviews

2-6 years

₹ 2.8 - 12.18888L/yr (AmbitionBox estimate)

Gurgaon / Gurugram

1 vacancy

Analyst

Wipro

posted 1d ago

Job Role Insights

Flexible timing

Key skills for the job

Data Analysis Customer Service Salesforce Accounting Project Management Incident Management

+ 7 more

Job Description

About The Role :

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.

Key Responsibilities:

Manage the investor requests mailbox related to Blackstone funds and responding back to investor queries in a timely manner.

Create and review Salesforce tickets for tracking investor requests.

Updating templates and questionnaires received from limited partners on quarterly/half yearly/yearly basis.

Liaising with the multiple teams and consolidating the information or data based on LPs requirement.

Assisting the NY team on tasks related to investor onboarding and fund onboarding.

Onboard LP contact and wire instructions.

Reading and interpreting LPAs.

Work closely with the multiple teams in NY and consolidating the information or data based on process requirement

Assist NY team on various ad-hoc projects and activities

Desired Candidate Profile:

Post Graduate with relevant experience of 2-3 years.

Ideally has work based exposure to or knowledge of:oAccounting/Audit FunctionsoMiddle/Back Office OperationsoCorporate Accounting

Strong written and verbal communication skills.

Strong technical accounting skills

Strong analytical and organizational skills

Detail oriented

Proactive, eager to learn and must operate with the highest level of integrity.

Ability to work in a fast paced professional environment and handle multiple projects and deadlines

Effectively work and communicate with members of the team to ensure established deadlines are being metin an efficient, accurate and thorough manner

Actively participate and contribute to initiatives that generate greater accuracy in processing efficiencies.

Proficiency in Microsoft Office (Excel, Word and PowerPoint) required.

Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client

Undertake product trainings to stay current with product features, changes and updates

Enroll in product specific and any other trainings per client requirements/recommendations

Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client

Update job knowledge by participating in self learning opportunities and maintaining personal networks

Deliver

No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Employment Type: Full Time, Permanent

Read full job description

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What people at Wipro are saying

3.5

Rating based on 694 Analyst reviews

Anonymous · BFSI, Investments & Trading in Bangalore / Bengaluru

Likes

Cab facilities are good.

Salary - Good

+1 more

Dislikes

There is no scope of growth. Getting promotion is very hard here even if you do excellent job. Hike percentage is very very low and you get stuck with same range of salary if you don't switch.