Lead Administrator

Role & Responsibilities

Experienced in large scale Production Support Server Environment

Handling Data Center Operations with Business & Mission Critical applications

Handling escalated incidents or high critical tickets

Predicting Risk/Impact and Participating in Major Changes

Reporting & Performance Dashboards with Capacity Planning

Technical Team (5-10 members) & Vendor Management

Technical Transition & Documentation skills (Onsite to Offshore)

Design, Migration and upgradation of existing infrastructure

Experience (Essential)

Extensive knowledge on any of the patch management/deployment tools like SCCM, Jetpatch, Puppet, BigFix, System Frontier, etc.,

Good knowledge on MS WSUS deployment, configuration and patch management

Implementation of the patches using Change Management procedures.

Secure approvals and perform the patching on the servers as per the patching window provided by the client.

Govern and monitor deployment of patches from the patch tool and notify respective stake holders upon completion.

Special instructions to be followed by technical teams like reboot sequence or checking the application services in case it is provided by Application support teams.

Goof knowledge to troubleshoot/remediate failed patches from the tool

Track the patch compliance and provide weekly and monthly reports to stake holders

Maintain consistent patch compliance levels of 99% and higher

Take a role of SPOC for all patching and vulnerability management in Windows

Technical Skills (Core & Top-Up)

Windows & AD

Working Knowledge on Windows & Active Directory Services.

Knowledge on concepts replication, Sites, KCC, etc.

KMS Server knowledge

Designing and deploying new Active Directory domain.

Designing Group Policies and managing them.

Implementing Microsoft DNS with integration to Active Directory.

Planning and implementation of Disaster Recovery.

Distributed File System (DFS) and should have worked on ADAM/LDAP.

Troubleshooting inter-domain and inter-forest Trusts.

Problem solving Capability in Nutanix Hyper Converged Infra

Should be able to Perform Root Cause Analysis for the incidents Handle technical escalations

Knowledge Microsoft Cluster administration is preferred & good hands on experience on Windows Platform with 2008/2012/2016/2019 operating systems.

Knowledge on Automation

Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems

VMWare

Administer VMware ESX\VSphere infrastructure

Virtual Machine management

Managing and Troubleshooting ESX Servers

P2V migrations using tools

vSphere Capacity Planning & forecasting

HA & DRS

Virtual Network/Storage Architecture and Connectivity planning

VSphere OS Performance tuning & management

ESX/VSphere Hardware Upgrade, OS Upgrade

Design & Implement Server Virtualization Solutions

Strong Knowledge on troubleshooting skills on Windows server & VMware

Strong Knowledge on VMware management tools

Knowledge on Remote system administration

Troubleshooting the incidents & problems reported on the servers

To carry out the scheduled activities like Daily Checklists, Server reboot, Etc

Monitoring of logs and alerts

H/W troubleshooting & Vendor coordination

Firmware & BIOS upgrade

Understanding of capacity planning, performance Monitoring and tuning.

Hand-on knowledge on various RAID technologies (RAID 0+1, RAID 1, RAID 5 etc.)

Strong knowledge on Storage & Networking concepts

Patching:

Extensive knowledge on any of the patch deployment tools like SCCM, Jetpatch, Puppet, BigFix, System frontier, etc.,

Extensive knowledge on MS WSUS deployment, configuration and patch management

Implementation of the patches using Change Management procedures.

Secure approvals and perform the patching on the servers as per the patching window provided by the client.

Govern and monitor deployment of patches from the patch tool and notify respective stake holders upon completion.

Special instructions to be followed by technical teams like reboot sequence or checking the application services in case it is provided by Application support teams.

Goof knowledge to troubleshoot/remediate failed patches from the tool

Track the patch compliance and provide weekly and monthly reports to stake holders

Maintain consistent patch compliance levels of 99% and higher

Take a role of SPOC for all patching and vulnerability management in Windows

List top 4 qualities for evaluation in order of importance

Rank

Criteria for Evaluation

1

Expert knowledge of VMWARE ESX 6.X, 7.X, Hyper-V Assessment , Design , Implementation, configuration, ESX Configuration , VM build & configuration, SRM configuration experience

Extensive knowledge on VMware Cluster and DR environments

2

Active Directory, DNS, DHCP, Windows Admin knowledge

Should have expert knowledge on Nutanix Infrastructure

3

VMWare Certified Professional (VCP) 6.x 7.x

MCSE 20016

Private & Public Cloud Technologies

4

Expert knowledge in P2P,P2V,V2V,V2C,P2C using various migration tools

Troubleshooting experience

Oral and Written communication skills

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