Executive workforce Management - L3

Do

1. BAU reports

Release all daily BAU reports after thorough review. Make sure that all daily reports are

Reports are released on time and with accuracy by maintaining tracker. Managing a team

who generates and distribute management reports in accurate and timely manner.

Generate both periodic and ad hoc reports as needed. Understand customer problems and

Provide appropriate technical solutions. Preparing Month end and Quarter end ppts for

management reviews, attending regular meetings with the management to note all the

latest updates and cascading the same to team members. Mentoring and coaching the

team members in new technology to improve the skills etc.

2. Analyze the data

Interprets data and turns it into meaningful information which can offer ways to improve a business, thus affecting business decisions. Responsible to gather information from various sources and interpret patterns and trends. Creating dashboards and key trends using analytic tools like Power BI so that users can get the desired views.

Responsible to automate all the manual reports to reduce the effort and save time. Regular meetings with the automation team to track the status and target to close all the automation before time.

4. UAT and enhancement in reports

Perform UATs when there is any new changes in the dumps or reports are created. Give the UAT comments, document the test results and deviations. Make changes in existing reports during re-org, design new reports based on new requirement,

• Net Add targets as per plan
• Overdue demand as % of total demand
• Fulfilment parameters