Salesforce Technical Architect

Dear All,

We are excited to introduce Wilco Source a CitiusTech Company, As a leading provider of Salesforce consulting and implementation services for healthcare and life sciences providers.

we are at the forefront of digital transformation in these critical sectors.

Founded in 2014, Wilco Source has grown to over 600+ employees across the US and India, boasting over 600+ Salesforce certifications. Our team of healthcare technologists and Salesforce experts provide enterprise solutions for many leading organizations in the healthcare and life sciences sectors.

Our key offerings include:

digital front door solutions (i.e., patient and provider portals), CRM for pharmaceutical companies to support contact centre operations, inventory management, demand forecasting and order-to-cash, and Risk Evaluation and Mitigation Strategies (REMS) solutions.

Our recent acquisition by CitiusTech, a leader in healthcare technology and consulting services, has further strengthened our patient and member-centric digital offerings. This strategic partnership combines CitiusTech's deep healthcare domain and digital innovation expertise with our strong Salesforce implementation, integration, and product engineering capabilities.

Our company website: www.wilcosource.com

Position: Salesforce Technical Architect

Location: Chennai/Hyderabad

Notice Period: Immediate to 15 Days

Note: The candidate should be comfortable to work till 12.00 am IST

Duties and responsibilities

• Strong LWC, APEX and Development experience.
• Conduct research into clients use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions,
• Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements,
• Review solutions and recommending improvements,
• Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project,
• Own the design of Salesforce and (optionally) other affiliated solutions for Salesforce HealthCloud, Service, and platform solutions,
• Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes,
• Provide guidance on user story writing style,
• Ensure success and acceptance criteria are defined for each story,
• Describe and illustrate designs with appropriate justifications,
• Ensure documentation of the steps for testing,
• Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs,
• Supervise the configuration, quality assurance, testing, and deployment of Salesforce,
• Collaborative project and workstream planning.
• A pro-active personality, with a can-do attitude,
• Excellent relationship-building skills,
• Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on the results,
• Available and responsive to question, clarifications and instructions
• Ability to tailor communication to multiple audiences at all levels
• A self-starter, experienced in leading projects or delivery work streams
• Outstanding written communication skills
• Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
• A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy
• Excellent ability to coach, motivate and direct work tasks to a multi-discplinary team of Salesforce professionals.

Thanks & Regards,

Nandhini Karthikeyan| Senior Executive Recruitment

Nandhinik@wilcosource.com