Sales - Trainer

Role & responsibilities

•     Conduct selling skills, Product, process & policies, Objection handling & Refresher training for RA/SA and DSM.
  •    Conduct On Job Training through various Field Visits, dealer visits, mystery shopping calls across to assess knowledge levels of HCIN Sales Network Team.
  •    Conduct Induction training for Newly Joined staffs across geography
  •    Responsible for driving sales from Non selling POS and convert them into selling category.
  •    Conduct joint field work with sales team to identify knowledge/skill gap and build capability.
  •    Ensure employee activation on e-learning modules & online test certifications for the geography assigned.
  •    Responsible for E-learning attempt & pass rates from Sales Network, DSA network and Partner/RAs
  •    Engage with POS partner during POS visits to understand their requirement and address their queries.
  •    Identify performance gap & drive performance improvement plan for network team.
  •    Initiate employee engagement programs whenever required.
  •    Conduct audit checks at various locations for sales Team on process and report the same.

Key Responsibilities

• Corporate culture development
• Non-money motivation for network
• Coordinates and supervises the daily activities.
• Works with minimum supervision within established procedures and practices, conferring with superior on unusual matters.
• Takes new perspective using existing solutions, best practice and knowledge.
• Interpreting and ensuring consistent application of organizational policies
• Coordinates work activities with other team leaders.
• Responsible for training and development of subordinate staff, estimating personnel needs, assigning work.