Service Engineer

Job summary

• The Role involves Management of the Team towards minimising the breakdown of Integra machines
• To monitor and Improve the Service, Maintenance and repair of Integra machines and other equipment related to Plant and machinery of the workshop.
• Train and develop the Team under to manage challenges.
• Workshop & Site safety and best practices (5 S implementation in maintenance area)

Areas of responsibility

• Management of Maintenance team for achieving zero break down of Integra -critical machines
• Preventive and predictive maintenance of machines related to Integra &long term On-site Projects
• Service and repair of Integra &Customer machines
• Liaison with vendors and suppliers for quotes, and related items for Integra.
• Liaison with OEM & WA Group for machine spares and quotes.
• Training of Welders and Supervisors for On-site and In-house
• Continuous training for welders on Upgraded machines and its usage
• Budgeting and planning for Maintenance, & Cost reduction of spares by indegenizing
• Maintaining critical spares & long lead items as Minimum Stock Level inventory (MSL)
• Required to work in different Project sites as and when required WITHIN SHORT NOTICE.

Decision making authority

• Authority to make decisions inside own area of responsibility
• Management/Liaison with Integra Personnel.
• Management/Liaison with Subcontractors, Customers and Vendors

Key metrics

• Towards Zero Break down during the period of On Site executions
• Reduction in customer complaint
• Reduction in equipment downtime.
• Reduction in material wastage
• Keeping good documented records in line with ISO/QMS.
• Reduction of incidents (HSE).
• Time Keeping.
• 5S Housekeeping and organization.
• Health and Safety of workforce.

Key competencies (Knowledge, Skills, Abilities/ Attitude, Job-related Behaviour)

• Technical qualification in Electrical/Electronics engineering
• Good practical knowledge in both Welding process, automatic welding systems and management of people
• Proactive utilization of the existing resources (effective management and planning).
• Good organizer and problem solver.
• Good Leadership skills (able to organize and deliver ).
• Outgoing personality, in order to interact with internal and external customers at all levels.
• Willingness and ability to travel to visit Sites
• Good reporting and communication skills -Oral and Written
• Good working knowledge in MS Office

• HSE

To be responsible for creating and maintaining a safe working environment for all employees according to recognised Health & Safety Standards, and to ensure that employees have a healthy and safe environment in which to work.

Miscellaneous

Must be willing to work in Hyderabad, but also be prepared for domestic and international travel (depending on project requirements).