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WebKrit Infocom

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20 WebKrit Infocom Jobs

Sales / Marketing / Live Chat / Customer Support Executive

WebKrit Infocom

10-20 years

Noida

1 vacancy

WebKrit Infocom

posted 5mon ago

Job Role Insights

Key skills for the job

Salesforce Customer Support Good Typing Speed

Job Description

We are seeking a highly experienced Sales Executive with over 10 years of expertise in sales, marketing, live chat, and customer support. The ideal candidate will possess exceptional communication skills and a proven track record in handling customer queries effectively.

Key Responsibilities:

Communication: Demonstrate strong communication skills with the ability to persuade and convince clients. Maintain a polite, gentle demeanor and exhibit patience.
Customer Support: Handle customer queries with exceptional listening skills and provide impactful, actionable solutions. Ensure high-quality resolution of customer issues.
Sales & Marketing: Utilize extensive experience to achieve sales targets and contribute to marketing strategies.
Technology & Tools: Proficient in using computers, with good typing speed and accuracy. Communicate effectively via phone, SMS, and email.
Problem-Solving: Employ strong problem-solving skills to address and resolve customer issues quickly and efficiently.
Documentation: Skilled in writing and documenting customer interactions with a focus on query resolution.

Requirements:

Experience: Minimum of 10 years in sales, marketing, live chat, and customer support.

Technical Skills: Good knowledge of computer operations and typing accuracy.

Learning & Adaptability: Willingness to learn new technologies to enhance performance and deliver the best results.

Work Environment: Position based in the office, WORK FROM OFFICE.

If you have a strong background in sales and customer support and are looking for an opportunity to apply your skills in a dynamic environment, we encourage you to apply

Willing to learn candidate will get additional advantage from company and industrial experts.

Employment Type: Full Time, Permanent

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