Sr Solution Architect - Datacenter

• Translate business requirements into solution designs, driving customer technology transitions and influencing solution architectures and services.
• Participate in services presales activities, including statement of work scoping, review, and creation. Position Ciscos value as part of a comprehensive outcome-based solution.
• Conceptualize (Customer Requirements Document), plan (Implementation Strategy Plan), design (High-Level Design), and advise multi-functional teams across multiple domains.
• Be a trusted advisor, understanding customer markets and industries, identifying product and service growth opportunities, and proposing mitigation plans for identified risks.
• Advocate current and emerging technology solutions relevant to customer success.
• Build and maintain key CX and customer-partner relationships, facilitating a best-in-class customer experience.
• Mentor and develop other Consulting Engineers, providing technical expertise and guidance.
• Create and share intellectual property (content, training, digital assets) effectively for various audiences.
• Continuously strengthen technical skills in relevant domains and adjacent technologies.
• Identify automation opportunities, leading software programmers to implement these for delivery excellence.
• Consult with customers and Cisco partners to optimize the use of Cisco products and services.
• Identify up-sell and renewal opportunities, articulating the business outcome value of Cisco solutions.
• Connect with Cisco internal collaborators, customers, and partners across functions and boundaries to achieve significant results.
• Improve the quality, efficiency, and effectiveness of CX functions, processes, and project delivery.
• Serve as a trusted advisor to the engineering team to enhance product and solution features, updates, and roadmap.
• Guide customers in achieving their business, operational, program, or service objectives.
• Possess hands-on delivery experience, own and implement projects

You will be part of a team of outstanding technical guides whose #1 focus is to deliver an extraordinary customer experience! We solve the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.

• BS/BE/BTech degree or equivalent, with 15+ years of experience in a similar role.
• Experienced in customer-facing roles, including pre-sales and/or service delivery.
• Holds Data Center certifications (CCIE, CCNP, VCP, etc.) with a dedication to continuous learning.
• Encouraging technologist demonstrating the business value of Cisco solutions and driving adoption.
• Ability to develop high-level migration and delivery strategies and implement them efficiently.
• Solid understanding of Nexus platforms (2K/5K/7K/9K) and their application.
• Expertise in crafting Data Center solutions, from traditional Nexus designs to VXLAN Fabric-based SDN solutions (Single-Site Fabrics, ACI MultiPod, Multisite Fabrics).
• Familiarity with virtualization and container environments (VMware, Microsoft, Cisco CVIM, RHOSP, Kubernetes) and integrating ACI with virtualization platforms through VMM integration.
• Technical understanding of network services appliances (Firewalls, IPS, load balancers, WAN optimizers) from a network integration perspective.
• Knowledge and experience in cloud computing, building multi-cloud and hybrid-cloud solutions across AWS, Azure, Google.
• Familiarity with Infrastructure as Code (IAC) tools like Ansible, Terraform, CloudFormation.
• Proficiency in Python, Ansible, and related technologies.
• Extensive technical knowledge across at least two technology domains, with a broad understanding of other technical, operational, and enterprise architecture domains (following a T shape model).
• Capable of independent work, seeking mentorship in sophisticated scenarios.
• Comfortable in sophisticated or unstructured environments.
• Provides mentorship and training within global CX organizations.
• Drives community engagements.

At Cisco, each person brings their outstanding talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays, and learns, but our edge comes from our people.

We connect everything - people, process, data, and things - and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education, and more - from Smart Cities to your everyday devices.

We benefit everyone - We do all of this while seeking a culture that empowers every person to be the difference, at work and in our communities.