Warehouse Associate

Blowhorn is looking for a person to oversee the execution of warehouse operations of the company completing a variety of obligations, which likewise involves offloading stock trucks, unraveling work orders, finding stock, and assembling things for shipment.

Job Responsibilities

Operations

• Safety, Security, Inventory & Operations management of the warehouse is your responsibility.
• Ensure timely planning and scheduling of vehicles to meet order delivery deadlines.
• Ensure order management is done solely via in-house tech for all customer orders.
• Ensure records of inventory stock is maintained everyday as per company standards.
• Periodic cycle count of Inventory as per set standards.
• Inventory has to be stacked intelligently to optimize spatial usage.
• Ensure grooming standards and other mandatory requirements like vehicle documents, uniform, shoes etc. for all drivers are in place at all times.
• Bring efficiency and optimization in operations by ensuring accurate usage of in-house technology.
• Build a good supply base to cater to contingencies and spot requirements as per the order flow/requirement.

Compliance

• Adherence to specific customer requirements such as trip sheets, proof of delivery (POD), invoice submission dates, vehicles type/quality.
• Publish or/and maintain reports / records on a frequent basis.
• Ensure cash reconciliation happens on the same day.
• Ensure the COD devices are collected at the EOD from the delivery associates without exception.

Customer Experience

• Ensure superior customer experience by meeting all service requirements like on-time reporting, trained drivers etc.
• Ensure timely issue resolution at the hub and/or delivery run to ensure that orders are delivered on time.
• Ensure proactive communication to customer/central team for any issues.
• Manage escalations and take corrective measures to avoid repeated mistakes/operational failures.

An Ideal Candidate will be

• Any graduate degree holder willing to work in a warehouse environment
• Handle end to end responsibilities of the warehouse.
• Candidates who know the regional language and have a bike will be preferred.
• Excellent organizational skills.
• Logistics experience will be a plus.