Software Engineer III

Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. What you'll do...

• Independently own, address, and resolve data and application issues, provide updates, and perform root cause analysis.
• Demonstrate application support process/service management knowledge, including incident management, problem management, defect tracking, change management, reporting, and SLAs.
• Plan, execute, and implement application and certification configuration change procedures.
• Manage all production systems, recommend ways to optimize performance, provide solutions to problems, and prepare reports on issues.
• Build tools using Python/scripting to continuously monitor and alert on various platform components.
• Modify production Spark/GCP configurations as needed and maintain infrastructure documentation.
• Collaborate productively with distributed teams.
• Support On-Call for a 12x7 rotation as needed, with the ability to support night shifts if required.
• Regularly install and prepare tools necessary for the proper functioning of applications.
• Exhibit expert-level understanding of incident management processes and procedures.
• Identify and drive continuous improvement and automation efforts to enhance operational efficiency.
• Absorb and understand complex distributed systems and share knowledge with peers and beyond.
• Build tools to improve visibility, proactively detect issues, and restore system availability.
• Develop automation and self-healing solutions with DevOps, Engineering, and SRE partners.
• Focus strongly on collecting and inferring metrics.
• Communicate clearly and effectively.
• Analyse systems and make recommendations to prevent potential problems, taking the lead on issue resolution using knowledge of complex, company-wide systems.
• Utilize Python scripting and software development to automate and enhance existing solutions.
• Design and develop Tableau dashboards.

• 4 to 8 years of overall work experience in the IT operations domain with the following technical expertise:
• 5+ years of experience supporting, investigating, analyzing, and troubleshooting large-scale enterprise data pipeline systems.
• Experience with frameworks/tools such as GIT, xMatters workflow integration, and ServiceNow integration.
• Mandatory working experience with GCP and Spark components.
• Expertise in SQL.
• Programming experience in one or more of the following languages: Java, Python, Scala.
• Experience administering Unix/Linux in a production environment.
• Understanding of Unix/Linux systems from kernel to shell, including system libraries, file systems, and client-server protocols.
• Experience with monitoring/tooling solutions such as Grafana, Splunk, GCP Monitoring, New Relic, and Dynatrace.
• Hands-on knowledge of one or more cloud technologies, such as AZURE, GCP, or AWS, with GCP preferred.
• Working knowledge of CI/CD pipelines.
• Hands-on experience with Automic or Airflow Scheduler is a must-have.
• Experience building and scaling distributed, highly available systems using Spark components in a GCP cloud environment.
• Comfortable building metrics, monitoring, and alerting for microservices.
• 4+ years in an infrastructure, systems engineering, or development environment delivering operational excellence to highly complex distributed systems.
• bachelors degree in computer science or a related field, or equivalent work experience.
• Strong and demonstrable incident management skills with relevant experience in an enterprise organization.
• 3+ years of relevant experience in Devops Operational Model.
• Experience and exposure to working in a 24/7 operations support environment.
• Methodical and systematic problem-solving approach, combined with strong ownership, initiative, and drive.
• Experience investigating, analyzing, and troubleshooting large-scale enterprise systems.
• Knowledge and experience with Kafka, Storm, Druid, and Presto are added advantages.
• Retail experience and knowledge of commercial data is a significant plus

Minimum Qualifications... Minimum Qualifications:Option 1: Bachelors degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 2years experience in software engineering or related area at a technology, retail, or data-driven company.

Option 2: 4 years experience in software engineering or related area at a technology, retail, or data-driven company. Preferred Qualifications... Certification in Security+, Network+, GISF, GSEC, CISSP, or CCSP, Master s degree in Computer Science, Information Technology, Engineering, Information Systems, Cybersecurity, or related area Primary Location... Rmz Millenia Business Park, No 143, Campus 1B (1St -6Th Floor), Dr. Mgr Road, (North Veeranam Salai) Perungudi , India