Regional Trainer

Job Title: Retail Regional Trainer

Location: Hyderabad/Chennai (South)

Job Type: Full-time

About Us:

Wakefit is a dynamic and innovative home solutions leader, committed to delivering exceptional products and services to our customers. As a part of our commitment to excellence, we are seeking a qualified and experienced Retail Sales Trainer to join our team and play a crucial role in developing the skills and knowledge of our sales force.

Job Overview:

As a Retail Sales Trainer, you will be responsible for implementing, delivering and overseeing a comprehensive training program for retail store executives. Your primary focus will be on coordinating and educating the team on product knowledge, retail processes/tools and honing sales skills. This role involves end-to-end responsibility, including involvement in hiring, travel to stores throughout the region, conducting assessments, certification, on-the-job training (OJT), and post-training performance evaluation based on the KPIs.

Responsibilities:

Training Program Development:

• Collaborate with stakeholders to understand the specific needs and objectives of the training program.
• Contribute in designing and developing training materials, modules, and assessments.
• Ensure the training program aligns with the organization's goals and sales strategies.

Hiring and Onboarding:

• Participate in the hiring process to identify and select suitable candidates for retail sales roles.
• Facilitate the onboarding process for new hires, ensuring a smooth transition into the training program.

Training Delivery:

• Training delivery, pre and post assessments including toll gate assessments and certifications.
• Conduct engaging and informative training sessions on manufacturing processes, product knowledge, and sales techniques.
• Utilize various training methods to accommodate different learning styles.
• Implement assessments and certification processes to evaluate trainee performance.
• Manage KPIs and deliver the targets. 
• Improve the skills of low performing employees.

OJT and Performance Management:

• Support on-the-job training for sales executives post-certification.
• Monitor and evaluate the performance of sales executives, providing constructive feedback and support.
• Collaborate with central teams to implement continuous improvement strategies.

Qualifications:

• Bachelor's degree or equivalent degree.
• Proven experience as a retail sales trainer or a similar training role.
• Basic knowledge of manufacturing processes and products.
• Understanding of retail sales techniques and strategies.
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple tasks and priorities simultaneously.
• Ability to travel to retail stores across the region.
• Ability to manage the entire training cycle.
• Self-starter and ability to motivate employees.