Front Office Executive/ Receptionist

Role & responsibilities

1. Front Desk Operations:-

- Greet visitors, clients, and employees with a warm and professional demeanour.

- Maintain a tidy and organized reception area.

- Ensure all visitors sign in and are directed to the appropriate person or department.

2. Phone and Communication Management:

- Answer and direct incoming calls promptly and professionally.

- Manage inquiries, take messages, and ensure they reach the appropriate recipient.

- Handle email correspondence and maintain accurate records of communication.

3. Scheduling and Coordination:

- Manage meeting room bookings and prepare spaces for scheduled meetings.

- Schedule appointments and maintain calendars for staff or executives as needed.

- Coordinate with other departments to facilitate smooth daily operations.

4. Administrative Support:

- Handle incoming and outgoing mail, courier services, and deliveries.

- Maintain and update visitor logs, contact lists, and office directories.

- Assist with administrative tasks such as data entry, filing, and document preparation.

5. Customer Service:

- Address and resolve queries from visitors or callers professionally and efficiently.

- Ensure a positive and welcoming experience for all clients and stakeholders.

6. Office Supplies and Maintenance:

- Monitor and maintain office supplies inventory.

- Coordinate with vendors for office equipment repair or maintenance.

- Ensure the reception area is stocked with necessary supplies, such as brochures or forms.

Preferred candidate profile:

- Proficiency in MS Office Suite (Word, Excel, Outlook).

- Strong verbal and written communication skills.

- Excellent multitasking and organizational abilities.

- Customer service orientation and a professional appearance.

Working Conditions:

- Office-based role with standard working hours.

- May require occasional flexibility for events or late meetings.

Perks and benefits:

- Competitive salary based on experience.

- Benefits package may include family health insurance, perks, professional trainings, and
professional development opportunities.