Junior Infrastructure Engineer

Diploma/Graduate
Experience with 2 Years in same or related
Preference for Domain specific certifications
2+ years experience with VMware 7 and above (VMware vSphere/vCenter - including vswitch settings)
2+ years experience with Windows Server , Active Directory
2 years experience on Azure
Direct experience planning and executing on data Centre environment refreshes

Must have skills :

Knowledge on :

Responsibilities :
Experience on Vmware 7 and above , Good level knowledge of PowerShell with focus on Windows Server, Azure AD, and Office 365

Implement Intune best practices and maintain the established environment
Applied knowledge of ISO 27001 / SOC Controls
Hands on experience with Citrix DaaS
Developed backup strategies and implemented & maintained them
Good level knowledge in Microsoft Intune and its best practices - including Policies, MDM, Application deployment, Autopilot
Identity management with Microsoft Entra
Entra - App Registrations & Enterprise Applications
Entra - Conditional Access Policies
Entra - MFA configuration
Contribute to documentation by writing and updating existing documents and diagrams
Rudimentary understanding of networking
Information and Data Security principles
ITIL Policies and procedures operations
Firmly understand concepts of PKI
Establish/maintain Azure App Registrations
Should be expert in Server Hardware and OS troubleshooting with ability to resolve issues in the lowest possible time.
Experience in handling Servers across multiple OS flavors.
Knowledge of configuration and troubleshooting of Hardware RAID levels.
Ability to handle escalations and manage environment single handily whenever required.
Provide RCA for Technical issues.
Experience in tracking server activity, performing upgrades of software, addressing technical problems.
Ability to face various audits.
Ability to prepare Technical SOPs and bring in improvements.
Good Documentation Skills preferred.
Knowledge of networking fundamentals.
Established working knowledge of PowerShell
Having a minimum of 2 - 4 years of Experience in Managing Physical and Virtual Servers in a large geographically dispersed environment typically 350+

Expectations :

Accountable for ensuring SLA adherence with on time ticket acceptance and closures.
Inventory Updates and EPO Compliance.
Co-ordinating with L4 teams for quick resolution to long Pending issues.

Experience in handling administering Windows Servers across multiple OS flavours.
Experience on configuration and troubleshooting of Windows Clusters
Experience on troubleshooting DHCP and DNS Services.
Knowledge of networking fundamentals.
Experience in tracking server activity, performing upgrades of software, addressing technical problems.
Good Documentation Skills
Excellent troubleshooting, debugging capabilities