Upload Button Icon Add office photos
filter salaries All Filters

14 vSplash Techlabs Jobs

Manager - Website Operations

6-10 years

Hyderabad / Secunderabad

1 vacancy

Manager - Website Operations

vSplash Techlabs

posted 6d ago

Job Description

Job Title: Manager Operations
Location: Hyderabad
Experience: 6-10 years in Operations Management
Industry: Online/Web Production & Website Development
Job Summary:
As a Manager - Operations , you will be responsible for maintaining SLAs, ensuring operational efficiency while maintaining high-quality output under stringent deadlines. You will oversee large-scale website production operations, drive SLA adherence, and collaborate with global clients, particularly in the US. You should have strong analytical, leadership, and communication skills and be proficient in Excel/Google Sheets/presentations for data-driven decision-making.
Key Responsibilities:
  • Operations & Team Management:
    • Lead and manage a team of 50-100 members to achieve operational goals.
    • Ensure error-free and timely execution of projects, meeting SLAs without compromising quality.
    • Optimize processes, adopt efficient strategies , and drive continuous improvements.
  • Client & Stakeholder Management:
    • Work closely with global clients, addressing concerns and resolving escalations efficiently.
    • Conduct daily, weekly, and monthly client calls to discuss progress, issues, and improvements.
    • Maintain strong client relationships through proactive communication and issue resolution.
  • People & Performance Management:
    • Motivate, mentor, and engage teams to maintain high morale and productivity.
    • Conduct performance reviews , provide feedback, and manage appraisals, promotions, and disciplinary actions.
    • Oversee recruitment, onboarding, and training of new hires to align with business needs.
  • Process Optimization & SLA Adherence:
    • Ensure adherence to standard operating procedures (SOPs) across all operational functions.
    • Monitor key metrics and performance indicators, driving process improvements to enhance efficiency.
    • Maintain compliance with company policies and regulatory requirements.
  • Data-Driven Decision Making:
    • Leverage Excel/Google Sheets for tracking performance, analyzing trends, and optimizing workflows.
    • Utilize data analytics to identify bottlenecks and implement process enhancements.
Key Requirements:
  1. Proven track record of managing 50-100 members in high-pressure environments
  2. Excellent communication skills and hands on experience on stakeholder management and client interaction
  3. Strong analytical mindset , leveraging data to drive operational improvements.
  4. Proficiency in Excel/Google Sheets for reporting, automation, and process tracking. Hands on experience on any project management tool like JIRA.
  5. Flexible to work in a global environment , handling clients across time zones.
  6. Experience in handling SLAs & high-volume production environments.
  7. Ability to conduct team-building activities and maintain a motivated workforce.
This role is ideal for an exceptional operations professional who thrives in fast-paced environments and excels in team leadership, client management, and operational efficiency.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Operations roles with real interview advice

Top vSplash Techlabs Operations Interview Questions

Q1. Are you good with online research?
Q2. Are aware of the risks of plagiarism?
Q3. What is the difference between element and tags in html
View all 13 questions

What people at vSplash Techlabs are saying

What vSplash Techlabs employees are saying about work life

based on 99 employees
55%
68%
84%
86%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

vSplash Techlabs Benefits

Work From Home
Cafeteria
Health Insurance
Job Training
Team Outings
Free Transport +6 more
View more benefits

Compare vSplash Techlabs with

Primus Global Technologies

3.9
Compare

TriGeo Technologies

3.2
Compare

Plada Infotech Services

3.6
Compare

Anlage Infotech

3.6
Compare

CGS

3.6
Compare

Ind Innovations

3.5
Compare

Affiliated Computer Services

3.8
Compare

Pioneer e Solutions

3.6
Compare

Pratian Technologies

2.4
Compare

Akrivia Automation

4.1
Compare

Techved Consulting

3.5
Compare

Digital Web Solutions

3.8
Compare

Commerce Pundit

3.8
Compare

RCS Technologies

3.7
Compare

Fidel Softech

2.9
Compare

PruTech Solutions

4.0
Compare

RevoKarmaHub Software And Services

3.0
Compare

Infinity Eservices

2.6
Compare

Excel It Service

3.7
Compare

Suvarna Technosoft

3.4
Compare

Similar Jobs for you

Operations at vSplash Techlabs, Inc

Hyderabad / Secunderabad

7-13 Yrs

₹ 9-15 LPA

Associate Manager at vSplash Techlabs, Inc

Hyderabad / Secunderabad

5-7 Yrs

₹ 7-9 LPA

Operations at JPMorgan Chase

New Delhi

4-9 Yrs

₹ 14-16 LPA

Operations at Highspot

Hyderabad / Secunderabad

11-16 Yrs

₹ 13-18 LPA

Operations Manager at Virtusa Consulting Services Pvt Ltd

Hyderabad / Secunderabad

10-15 Yrs

₹ 12-17 LPA

Operations at Postman

Bangalore / Bengaluru

8-10 Yrs

₹ 10-12 LPA

Senior Operations Manager at Crimson Interactive

Mumbai

7-12 Yrs

₹ 12-15 LPA

Operations at Accenture Solutions Pvt Ltd

Pune

12-16 Yrs

₹ 12-16 LPA

Web Designer at Celoxis Technologies Pvt. Ltd.

Pune

4-9 Yrs

₹ 6-11 LPA

Operations Manager at VisitPay

Hyderabad / Secunderabad

8-12 Yrs

₹ 10-14 LPA

Manager - Website Operations

6-10 Yrs

Hyderabad / Secunderabad

6d ago·via naukri.com

Manager - Website Operations

7-13 Yrs

Hyderabad / Secunderabad

1mon ago·via naukri.com

Associate Manager - Website Operations

5-7 Yrs

Hyderabad / Secunderabad

1mon ago·via naukri.com

PHP Developer - MySQL/MongoDB (4-6 yrs)

4-6 Yrs

1mon ago·via hirist.com

PHP Developer

4-5 Yrs

Remote

1mon ago·via naukri.com

PHP Team Lead

6-10 Yrs

Remote

2mon ago·via naukri.com

Content Writer / Proofreader

3-6 Yrs

Remote

3mon ago·via naukri.com

WordPress Operations Manager

7-13 Yrs

Hyderabad / Secunderabad

3mon ago·via naukri.com

PHP Developer

2-4 Yrs

Remote

4mon ago·via naukri.com
write
Share an Interview