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L1 Application Support
VSM Software
posted 7hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Respondto user inquiries and provide assistance for application-related issues
- Identifyand resolve basic technical problems and errors in applications
- Monitorapplication performance and system alerts to ensure uptime
- Documentissues in the ticketing system and track their status
- Escalateunresolved or complex issues to L2 or higher support teams
- Providebasic training and guidance to users on application features andfunctionalities
- Maintainand update user manuals, FAQs, and knowledge base articles
Employment Type: Full Time, Permanent
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What people at VSM Software are saying
Application Support salary at VSM Software
reported by
2
employees
₹2.5
L/yr - ₹3.2
L/yr
33%
less
than the average Application Support Salary in India
View more details
What VSM Software employees are saying about work life
based on 36 employees
Flexible timing
Monday to Friday
No travel
Day Shift
VSM Software Benefits
Job Training 
Health Insurance 
Work From Home 
Education Assistance 
Soft Skill Training 
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