AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
24 Voxtron Jobs
Business Developement Manager
Voxtron
posted 11hr ago
Job Role Insights
Key skills for the job
Job Description
We are seeking an experienced Contact Center Solution Buisness Development Manager to drive sales and business development for our advanced contact center solutions.
The ideal candidate should have a strong background in selling contact center CX solutions and proven experience in the Middle East market.
The role requires a results-driven professional with a deep understanding of customer engagement technologies, contact center software, and omnichannel communication platforms.Key Responsibilities: Develop and execute sales strategies to promote and sell contact center solutions in the Middle East region.
Identify and target enterprise clients, government organizations, financial institutions, and BPOs that require advanced customer engagement solutions.
Build and maintain strong relationships with key decision-makers, C-level executives, IT heads, and procurement teams.
Work closely with pre-sales, technical teams, and partners to design tailored solutions that meet customer requirements.
Lead the complete sales cycle, including prospecting, requirement analysis, solution presentation, pricing negotiation, and contract closure.
Stay updated on industry trends, competitor activities, and emerging technologies in the contact center and customer experience domain.
Prepare detailed sales reports, forecasts, and pipeline updates for management.
5+ years of experience in selling contact center solutions like Genesys, Avaya, Cisco, or equivalent.
Strong understanding of IVR, ACD, CTI, Workforce Optimization (WFO), Omnichannel Communication, AI Chatbots, and Cloud-based Contact Center Solutions.
Proven track record of achieving and exceeding sales targets in the Middle East market.
Excellent network and relationships with enterprises, telecom operators, government agencies, and financial institutions in the region.
Strong negotiation, communication, and presentation skills.
Ability to work independently and manage multiple accounts in a fast-paced environment.
Bachelors degree in Engineering, Business, IT, or a related field (MBA is a plus).
Arabic language proficiency is an advantage but not mandatory.
Key Responsibilities: The ideal candidate should have a strong background in selling contact center CX solutions and proven experience in the Middle East market.
The role requires a results-driven professional with a deep understanding of customer engagement technologies, contact center software, and omnichannel communication platforms.Key Responsibilities: Develop and execute sales strategies to promote and sell contact center solutions in the Middle East region.
Identify and target enterprise clients, government organizations, financial institutions, and BPOs that require advanced customer engagement solutions.
Build and maintain strong relationships with key decision-makers, C-level executives, IT heads, and procurement teams.
Work closely with pre-sales, technical teams, and partners to design tailored solutions that meet customer requirements.
Lead the complete sales cycle, including prospecting, requirement analysis, solution presentation, pricing negotiation, and contract closure.
Stay updated on industry trends, competitor activities, and emerging technologies in the contact center and customer experience domain.
Prepare detailed sales reports, forecasts, and pipeline updates for management.
5+ years of experience in selling contact center solutions like Genesys, Avaya, Cisco, or equivalent.
Strong understanding of IVR, ACD, CTI, Workforce Optimization (WFO), Omnichannel Communication, AI Chatbots, and Cloud-based Contact Center Solutions.
Proven track record of achieving and exceeding sales targets in the Middle East market.
Excellent network and relationships with enterprises, telecom operators, government agencies, and financial institutions in the region.
Strong negotiation, communication, and presentation skills.
Ability to work independently and manage multiple accounts in a fast-paced environment.
Bachelors degree in Engineering, Business, IT, or a related field (MBA is a plus).
Arabic language proficiency is an advantage but not mandatory.
Develop and execute sales strategies to promote and sell contact center solutions in the Middle East region.
Identify and target enterprise clients, government organizations, financial institutions, and BPOs that require advanced customer engagement solutions.
Build and maintain strong relationships with key decision-makers, C-level executives, IT heads, and procurement teams.
Work closely with pre-sales, technical teams, and partners to design tailored solutions that meet customer requirements.
Lead the complete sales cycle, including prospecting, requirement analysis, solution presentation, pricing negotiation, and contract closure.
Stay updated on industry trends, competitor activities, and emerging technologies in the contact center and customer experience domain.
Prepare detailed sales reports, forecasts, and pipeline updates for management.
Qualifications: - N/A
- Genesys, Avaya, Cisco
Employment Type: Full Time, Permanent
Read full job description What people at Voxtron are saying
Business Development Manager salary at Voxtron
reported by
2
employees
₹9.7
L/yr - ₹12.4
L/yr
48%
more
than the average Business Development Manager Salary in India
View more details
Voxtron Benefits
View more benefits
Compare Voxtron with
TCS
Compare
Accenture
Compare
Wipro
Compare
Cognizant
Compare
Capgemini
Compare
HDFC Bank
Compare
Infosys
Compare
ICICI Bank
Compare
HCLTech
Compare
Tech Mahindra
Compare
Genpact
Compare
Teleperformance
Compare
Concentrix Corporation
Compare
Axis Bank
Compare
Amazon
Compare
Jio
Compare
iEnergizer
Compare
Reliance Retail
Compare
IBM
Compare
LTIMindtree
Compare
Share an Interview