Agile Delivery Manager III

As a member of Vonage s Lean Agile Centre of Excellence (LACE), you'll have a unique opportunity to shape the future of customer engagement. By supporting our engineering and product teams, you'll help deliver a truly immersive platform experience that revolutionizes how businesses communicate.

we're looking for a passionate and results-driven Agile Delivery Manager to join our global team. In this role, you'll be at the forefront of our Agile transformation, playing a vital role in driving change across the organization. This position offers an exciting opportunity to make a real impact, working alongside an experienced Agile team to help Vonage align its diverse and rapidly growing business.

• Agile Transformation Leadership: Spearhead Agile at scale transformation in an organization with varying levels of Agile maturity, driving consistent delivery excellence.
• ART Facilitation: Lead the Agile Release Train (ART) by organizing and facilitating key Agile ceremonies, including PI Planning, System Demos, and Inspect & Adapt workshops.
• Cross-Team Alignment: Ensure seamless alignment and collaboration among Agile teams, Product Management, Architecture, Engineering, and Business Owners to maximize efficiency and value delivery.
• Value Stream Management: Manage and optimize the flow of value through the program and portfolio, proactively identifying and resolving impediments and dependencies.
• Performance Metrics: Develop and maintain metrics and reports using Jira and other tools to track progress, identify bottlenecks, and drive continuous improvement.
• Stakeholder Communication: Facilitate effective communication and collaboration across the program, keeping stakeholders informed with regular progress updates and status reports.
• Strategic Coordination: Collaborate with other ART leaders and stakeholders to strategically plan and coordinate the delivery of value across the program and portfolio.
• Continuous Improvement: Continuously evaluate and refine Agile practices, making data-driven recommendations for enhancements and driving adoption of best practices.
• Coaching and Development: Provide coaching and guidance to Agile teams and Product Managers, fostering their growth and ensuring their success in Agile practices.
• Subject Matter Expertise: Serve as a subject matter expert on SAFe and Agile methodologies, providing training, guidance, and mentorship to the organization as needed.

• Proven Experience: Demonstrated success in driving Agile delivery and transparency, with strong Jira reporting skills.
• Genuine Commitment to Agile: A deep understanding of Agile principles and methodologies, with a focus on meaningful, value-driven practices.
• Broad Agile Knowledge: Familiarity with Scrum, Kanban, and XP, with the ability to implement these methodologies effectively.
• Resilience and Creativity: A positive attitude toward challenges, with examples of pragmatic, outcome-driven approaches.
• Initiative and Collaboration: A track record of identifying opportunities for improvement and driving change, both independently and as part of a team.

• Previous experience as an Agile Delivery Manager or Scrum Master.
• Strong knowledge of Agile principles and methodologies (Scrum, Kanban, XP).
• Experience with the Atlassian suite (Jira, Confluence)
• Proven coaching ability, with experience in delivering workshops, training, and 1:1 mentoring.
• Detail-oriented, organized, and capable of tracking progress and maintaining accurate records.
• Problem-solving mindset, with a history of driving solutions and adaptability in dynamic environments.

• Unlimited Discretionary Time Off
• Private Medical Insurance with optional dependent coverage
• Educational Assistance Reimbursement Program
• Opportunities for reimbursement for conferences, trainings, and other personal development events
• Maternity and Paternity Leave
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