NetSuite Functional Consultant (3-5 yrs)

As NetSuite Functional Consultant, you will work with customers to gather requirements and develop solutions for projects, configure new and existing NetSuite Implementations, consult with the business teams on system changes and processes, and provide sales assistance to our NetSuite team with demos. Together, with our clients, we build the capabilities that enable organizations to achieve sustainable advantage.

Responsibilities :

- Assisting Sales Team with Demos as well as Scoping for NetSuite Implementations

- Day-to-day Admin Support for NetSuite ERP

- Hands-on approach to troubleshooting

- Perform quality reviews of support tickets by the support team (functional/technical) along with validating the project documents like Functional requirement, technical design, Deployment documents.

- Work alongside the business and IT to implement process improvements with systematic solutions

- Be able to understand, articulate and document needed customizations, reports and capabilities

- Identify creative ways to uncover and report defects

- Testing the NetSuite application instances to successfully validate application setups, including input to test plans, test scenarios, and test scripts.

- Maintain Development & Sandbox environments including refreshes from production, applying patches, feature testing etc.

- Change Control Management Process

- Monitor and Manage Integrations with external applications

Required Experience & Skills :

- 3-5 years of relevant work experience in the IT/software industry with at least 2 years of hands-on experience in NetSuite

- 3+ years as Functional and Support roles - specially in SCM

- Strong functional knowledge of O2C, P2P, MFG, R2R and WMS process and flows

- Should have experience with NetSuite Workflows, fields, saved searches, forms, roles/permissions, custom objects, reports and dashboards

- Experience with data conversions, interfaces/integrations, reporting, and customizations to NetSuite applications.

- Experience with other SaaS/Cloud ERP, CRM systems like Salesforce, Oracle cloud application is a plus

- Strong written and verbal communication skills in order to be effective across various levels of a customer's organization.

- Self-starter and proficient working in an entrepreneurial environment and committed to helping constantly improve and grow.

- Obvious passion for delivering customer satisfaction