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35 _VOIS Jobs

Collections & Retention Manager

3-8 years

₹ 6 - 9L/yr

Vijayawada, Visakhapatnam, Bangalore / Bengaluru

2 vacancies

Collections & Retention Manager

_VOIS

posted 26d ago

Job Role Insights

Flexible timing

Job Description

Role - Collection & Retention Manager
Location - Hyderabad / Bangalore


Job Description :

  • Drive assigned Retention & collection agencies for delivery of KPIs.
  • Ensure SLA delivery with complete adherence to Code of Conduct.
  • The job involves to Drive Agencies for Retention, Collection, Provision roll back and Involuntary churn and deliver the targets.
  • Have a strong governance process for Retained cases, Field visit, receipt book audits, I cards register, Cash register, COC and HSW.
  • Do regular field visit with/without field agent for audit/recovery purpose
  • Engage in development and implementation of various training/coaching programs of team members
  • Strong Negotiation skills and communication skills
  • Exposure to customer retention & collection role.
  • Analytical Skills.

Please share resume on below ID -
Sonam.sharma@vodafoneidea.com


Employment Type: Full Time, Permanent

Read full job description

Prepare for Retention Manager roles with real interview advice

Top _VOIS Retention Manager Interview Questions

Q1. Rate yourself from 1 to 10 for MS Excel & MS PowerPoint. 1 being the least and 10 being the highest.
Q2. What are the types of messages in bgp?
Q3. What is ospf protocol and its LSA types?
View all 67 questions

What people at _VOIS are saying

What _VOIS employees are saying about work life

based on 854 employees
68%
75%
83%
96%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

_VOIS Benefits

Health Insurance
Work From Home
Soft Skill Training
Job Training
Cafeteria
Free Transport +6 more
View more benefits

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Bengaluru/Bangalore, Karnataka Office
Bangalore Bengaluru/Bangalore, Karnataka

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