Store Manager - Chennai

Role & responsibilities

Job description

Sales
1. Achieve sales target for all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a VodafoneIdea store

2.Ensure and monitor quality of acquisition through the store
Revenue

-Deliver revenue targets for the store

-Increase revenue per footfall by aiding customers purchase decisions
RoI
- Achieve profitability (Return on investment) targets for the store
- Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)
Customer Service
-Manage churn and achieve customer satisfaction for walk-in customers
Store Management
-Ensure adherence to store processes in terms of documentation and systems
-Ensure infrastructure / store upkeep
-Maintain availability of stock at the store while adhering to norms
-Ensure appropriate placement of pop-ups and product displays at store
Marketing
-Execute marketing, branding and promotion activities
-Ensure fliers/ brand POS are available at store
-Resolve channel-specific issues within specific timelines