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10 VM EDULife Jobs
Senior Support Manager
VM EDULife
posted 2d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Lead & manage support team, ensuring alignment with goals
Handle client escalations, attend meetings & maintain relationships
Monitor team performance, KPIs & implement improvements
Drive continuous learning & process optimization to enhanced service°5+ yrs of exp. in a customer support role
Expertise in client escalations, maintaining satisfaction & team management
Strong communication
Proficiency in data-driven
Focus on performance improvement°
Employment Type: Full Time, Permanent
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What VM EDULife employees are saying about work life
based on 10 employees
Flexible timing
Alternate Saturday off
No travel
VM EDULife Benefits
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