Central Sales Support

Sales Support Job Description Responsibilities: The sales support executive will be responsible for assisting email and phone queries of travel partners, corporates direct customer / walk-ins. The job scope will cover client support located in India Overseas. This role will ensure that the daily KPI and SLA are met both individually and in the team. Ensure all Sales Support policies are followed as per SOP. Prepare relevant MIS. Be a liaison between the Sales Team and the other departments in Air India with regards to all day to day activities Escalations from agencies, sales and distribution, corporate and internal departments are attended to and resolved as per SOP. All necessary assistance must be delivered within a time frame. Creating high performance culture: Participate in developing the team camaraderie. Provide open communication with the team and recommend improvements. Eligibility: Working knowledge of any GDS/airline systems Knowledge of Airline Reservations Ticketing Fresh Graduate upto 5 - 7 years of work experience only Knowledge of MS Office Good Communication Skills