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1 Vision IT Job
Field Services/IT Engineer, NorCal
1-4 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Field Services/IT Engineer, NorCal
Vision IT
posted 2mon ago
Job Role Insights
Key skills for the job
Job Description
- Install, support, and maintain Vision RT product range
- Perform site surveys ensuring all aspects of installation requirements are met in line with Vision RT processes and procedures
- Provide reactive breakdown support (remote and on site)
- Provide planned maintenance/ upgrade support (remote and on site)
- Plan and perform installations in line with Vision RT installation processes procedures
- Liaise with customers and our installers
- Travelling to different hospitals throughout Northern California and occasionally other states throughout the US (i.e. Texas, Florida, New York, etc)
- Essential Skills Experience
- Strong IT background required including; Supporting Microsoft environment workstations, device networking and database troubleshooting, Supporting external and internal customers in the Field Service Engineers territory, PC hardware skills including replacing PC components and diagnostics.
- Highly motivated customer focused engineer with excellent customer facing and technical problem-solving skills
- Comfortable interfacing with clients and other stakeholders at all levels of their organization
- Results orientated with a Can Do attitude and clear enthusiasm for excelling in customer satisfaction
- Excellent fault-finding skills; Trouble shooting utilizing Event Viewer; Error Logs; Debug
- Experienced field engineer with electromechanical and IT skills, ideally from medical or IT industry
- Ability to drill and mount, mechanical bracketry in raised ceilings
- Ability to read and work with technical drawings and architects drawings
Desirable Skills Experience
- A+ and Microsoft certifications a plus
- SQL knowledge is preferred
- Medical Devices, ideally Medical Imaging or Radiotherapy
Employment Type: Full Time, Permanent
Read full job description What people at Vision IT are saying
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