Business Analyst

P1-C3-TSTS JD to be updated as Work with business partners within one or more business unit to align technology solutions with business strategies

Demonstrate an in-depth knowledge of a business area in the context of the business clients unit to identify and communicate how IT solutions can strategically assist and support

Supports one or more highly complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business

Serve as a project team member or team lead

Responsible for coordinating the collection, analysis and documentation of future business requirements

Align IT resources and processes to meet the client organizations needs, as well as the design of enterprise solutions

Knowledge working with ServiceNow custom applications and testingExperience with Strategic Portfolio Management (SPM)Experience with Major Security Incident Management (MSIM)Experience with Business Continuity ManagementIntegration testing against best practice standardsKnowledge of ServiceNow test management (recommended)Automated testing experience (Automate Pro) (recommended)