Site Reliability Engineer - Middleware Support (8-15 yrs)

Job Description :

- Minimum 8 years of work experience as an SRE (not Traditional Production Support) covering integration platforms on cloud based deployments.

- Coding experience in any programming language, particularly for integration tier and middleware.

- Working in a 24x7 operations support model for mission critical applications and infrastructure using ServiceNow as the ITSM ticketing tool.

- Working with AppDynamics and Splunk for monitoring and setting up observability is key.

- CI/CD tool chains, setting up and running deployment pipelines and propagating changes on different environments.

- Maintaining middleware such as Kafka (open source) and MQ as well as application servers (Tomcat).

- Maintain Hazelcast Data storage platform clusters and Control M job schedulers.

- GCP and private-cloud operational support / administration activities such as provision, capacity management, reliability management, monitoring, restoration, etc.

- Kubernetes cluster management, monitoring and remediation.

- Knowledge of Docker is important.

- Automating deployments and scripting self healing workflows based on telemetry.

- Define SLIs and configure SLOs, respond to threshold alerts and optimize monitoring capability.

- Work with code as well as configuration artifacts to debug and fix issues that may arise.

- Knowledge of applying SRE practices to daily operations is key.

- Must be inclined to work on proof of concept solutions to optimize reliability such as those incorporating AI models for event correlation and assisted triaging.

- Ability to work in shifts in office is mandatory; this is a 24x7 on desk operation. Computer Science and/or Engineering degrees are preferred.

- SRE Foundation certification by DevOps Institute or any other equivalent certification on SRE by a recognized body is mandatory.

- CKA certification.

- GCP Cloud Digital Leader certification at a minimum is mandatory; Cloud Engineer level is a bonus.

- Hazelcast Platform Operations certification badge.