Client Management: Interact with potential and existing customers through calls, emails, or meetings. Provide information about products or services, address inquiries, and resolve complaints.
Sales Support: Assist the field sales team by preparing quotations, proposals, and invoices.
Documentation and Reporting: Maintain and update customer databases and sales records.
Coordination: Collaborate with other departments like accounts, marketing, finance, and logistics to ensure timely delivery of products.
Key Skills Required: Excellent communication and interpersonal skills. Proficiency in MS Office and CRM software. Ability to multitask and prioritize work efficiently. Basic understanding of sales and marketing principles.
Qualifications: Education: A degree in Business Administration, Marketing, or a related field. Experience: 1-3 years in sales or a customer service role is often preferred.