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14 Vindhya e-Info Media Jobs

Executive - Voice

0-2 years

Bangalore / Bengaluru

1 vacancy

Executive - Voice

Vindhya e-Info Media

posted 1y ago

Job Role Insights

Flexible timing

Job Description

Process customer instructions by handling Outbound & Inbound calls defined by clients.

Provide outstanding customer service as per the client expectation on the given KPI s.

Communicate clearly and effectively with customers.

Understand the company s processes thoroughly & effectively qualify related tests and assessments.

Document all customer data / calls in relevant database or CRM with regards to customer inquiries accurately.

Ensure Key Responsibility Areas (KRAs) for the process are met as per the business requirement.

Job Requirements:

Good in handling Computers,

Ability to read and understand the content and talk to customer fluently,

Good Objection handling,

Basic Excel Knowledge


Employment Type: Full Time, Permanent

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What people at Vindhya e-Info Media are saying

Executive salary at Vindhya e-Info Media

reported by 4 employees with 1-3 years exp.
₹1 L/yr - ₹2 L/yr
66% less than the average Executive Salary in India
View more details

What Vindhya e-Info Media employees are saying about work life

based on 369 employees
51%
57%
61%
88%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Vindhya e-Info Media Benefits

Job Training
Work From Home
Cafeteria
Soft Skill Training
Child care
Health Insurance +6 more
View more benefits

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