Sr. Faculty
VGM Consultants
posted 17d ago
Fixed timing
Key skills for the job
A "DRA Trainer" is a training position focused on educating and preparing individuals to become Debt Recovery Agents (DRA), primarily involving teaching them the necessary skills and knowledge to effectively collect overdue debts while adhering to legal regulations, usually provided through institutes accredited by the Indian Institute of Banking and Finance (IIBF).
Key responsibilities of a DRA Trainer might include:
Designing and delivering training modules covering topics like debt collection laws, ethical practices, communication skills, legal documentation, collection strategies, and customer handling.
Conducting theoretical and practical training sessions on debt recovery procedures, including role-playing scenarios to enhance practical application.
Evaluating trainees' progress through tests, quizzes, and performance reviews to ensure competency in debt recovery techniques.
Providing personalized guidance and support to trainees during their training and addressing any individual challenges they might face.
Ensuring trainees are well-versed in relevant banking regulations and ethical guidelines related to debt collection.
Staying updated on the latest developments in debt recovery practices and incorporating relevant information into training programs.
Required qualifications for a DRA Trainer:
Employment Type: Freelance
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