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8 Verifone Jobs
Software Engineering Manager
3-6 years
Bangalore / Bengaluru
1 vacancy
Software Engineering Manager
Verifone
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Why Verifone Our commitment
For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.
Essential Duties and Responsibilities:
- Lead and manage team of 5-7 software development, support and QA engineers executing the delivery of complex yet coherent end-to-end device management systems (APIs, micro services, database, software releases and support).
- Plans sprints and manages backlog for the development and QA teams based on roadmap and strategic direction for the terminal management products.
- Solves complex and broad reaching problems faced by customers worldwide
- Interfaces directly with customers to assist with deploying terminal management solutions.
- Assists customers with meeting their product installation and training requirements.
- Follows documentation and training materials to diagnose and resolve customer issues, as needed
- Ensure that documentation is updated after resolution of issues
- Updates all support task activity into tracking and escalation tools
- Troubleshoots, researches and resolves customer issues
- Serves as customer contact for technical and service-related problems
- Guides the team in diagnosing mechanical, hardware, software and systems failures using established procedures
- Determines most cost-effective resolution to minimize customer downtime
- Develops and maintains positive customer relations through effective communication and customer focus
- Coordinates with various functions/groups within the company to ensure customer requests are handled appropriately and in a timely manner
- Works independently
- Assist customers in pre-sales activity to help them choose the right product based on their specific needs
- Interface with sales teams to provide sales support such as answering pricing questions, part numbers, annual maintenance renewals, etc.
- Assist in reviewing, enhancing and even preparing end-user documentation and administration guides.
Knowledge Experience:
- BS in Computer Science or similar study or equivalent experience.
- 10+ years of software development experience.
- 5+ years of experience managing teams of engineers.
- 3+ years of designing, developing and deploying distributed cloud computing solutions using both public and private cloud- based infrastructure
- Owned end-to-end scalable and highly available System Architecture, preferably in IoT with mobile app clients. Solutions must be dynamically scalable, highly available, fault tolerant, and reliable applications.
- Demonstrable leadership and mentoring skills.
- Demonstrable software architecture design.
- Demonstrable hands-on software development.
- Familiarity with the following technologies: Java, Windows C#, NoSQL, RMQ, MQTTT, .
- Object-oriented Software Engineering Background.
- RESTful Web Services / MicroServices.
- Expert knowledge of AWS or other comparable Cloud Technologies.
- Product and infrastructure security and prior knowledge of PCI/PCI-DSS standards is a big plus
- Familiarity with big data processing including Apache Spark and Apache Kafka or similar.
-
Skills Ability:
- Possess excellent leadership skills to manage the team independently and work with cross-border teams
- Able to work and achieve results in an international/multi-cultural environment, with teams located across several countries and time zones.
- Excellent communication skills, both written and oral.
- Self-motivated, and possess a high level of personal accountability
- Ability to effectively handle multiple tasks.
- Strong analytical and technical problem-solving skills.
- Customer service skills - Ability to interact with customers and possess excellent communication skills both written and oral.
- Agile methodologies
- Software project management
- Advanced problem solving skills
- Performance and scalability optimization
- Software Design
- Requirements Analysis
- Product Roadmap
- Estimation
Employment Type: Full Time, Permanent
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People are getting interviews at Verifone through
People are getting interviews through
(based on 13 Verifone interviews)
Referral
Job Portal
Company Website
Campus Placement
Walkin
Recruitment Consultant
30%
23%
15%
8%
8%
8%
8% candidates got the interview through other sources.
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What people at Verifone are saying
Software Engineering Manager salary at Verifone
reported by
1
employee
with 13
years exp.
₹20.2
L/yr - ₹25.9
L/yr
39%
less
than the average Software Engineering Manager Salary in India
View more details
What Verifone employees are saying about work life
based on 178 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Verifone Benefits
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Verifone Bangalore / Bengaluru Office Locations
Bengaluru Office
Verifone, A101, A102 & A201,, 1st and 2nd Floor, Cyber Park,, Electronics City Phase 1, Electronic City
Bengaluru
Karnataka 560100
Karnataka 560100
Bengaluru Office
VeriFone India Technology Pvt Ltd, 3rd floor, Esteem Arcade, Racecourse Road, Racecourse, Gandhi Nagar, Bangalore Urban
Bengaluru
Karnataka 560001
Karnataka 560001
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