Senior Business Operations Analyst

About Velocity: -

Velocity is building the future of financial services for new-age businesses in India. Our vision is to build products that empower new age businesses by solving multiple growth problems for them.

Velocity is Indias largest Revenue Based Financing (RBF) platform. RBF is a new kind of financing where businesses can raise funds based on the ongoing and future revenues. We work directly with over 5000 brands in the country and have currently 1000+ brands live on our portal benefiting and growing with RBF capital.

Founders are IIT-IIM alumni, with prior experience across management consulting, venture capital and fintech startups. We are driven by the mission to empower small business owners with technology and dramatically improve their access to financial services. We have raised a total of $30M across 2 rounds of funding and are backed by some of the most marquee global investors including Peter Thiel's Valar Ventures.

Job Description: Senior Analyst Business Operations

Position Title: Senior Analyst Business Operations
Reports To: [Manager/Director of Business Operations]
Location: Bangalore
Department: Business Operations

Employment Type: Full-Time

Position Summary:

The Senior Analyst for Business Operations plays a critical role in optimizing operational performance, identifying process inefficiencies, and supporting the alignment of business strategies with operational execution. This position involves analyzing business data, identifying trends, and recommending actionable solutions to improve efficiency, productivity, and profitability. The Senior Analyst will work closely with senior leadership, operational teams, and cross-functional departments to drive continuous improvement initiatives and ensure operational excellence.

Key Responsibilities:

1. Operational Analysis & Performance Monitoring:
• Conduct comprehensive analysis of business operations, identifying trends, inefficiencies, and areas for improvement.
• Develop and maintain key performance indicators (KPIs) and operational dashboards to monitor business performance in real-time.
• Provide actionable insights through data analysis to improve business outcomes, focusing on productivity, cost reduction, and operational efficiency.

1. Process Improvement & Optimization:
• Lead efforts to streamline and optimize business processes, collaborating with cross-functional teams to eliminate bottlenecks and improve workflows.
• Design and implement process improvement initiatives using lean, Six Sigma, or other process optimization methodologies.
• Track the progress and impact of process improvement projects, ensuring they deliver measurable results.

1. Business Strategy Support:
• Assist in translating business strategies into actionable operational plans and projects.
• Provide analytical support for strategic decision-making, helping senior leadership identify opportunities for operational alignment with corporate goals.
• Evaluate operational performance against strategic objectives and recommend corrective actions or adjustments as needed.

1. Data Collection & Reporting:
• Collect, analyze, and synthesize business data from various sources to create comprehensive reports on operational performance and business outcomes.
• Develop executive-level reports and presentations, providing clear and concise information on operational metrics, trends, and recommendations.
• Ensure the accuracy, consistency, and integrity of data used in performance analysis and reporting.

1. Project Management:
• Support or lead cross-functional business operations projects, ensuring successful project delivery in alignment with business objectives.
• Coordinate with stakeholders across departments to manage project timelines, resources, and deliverables.
• Monitor project progress and report on key milestones, risks, and any issues that arise, ensuring projects stay on track and are delivered on time.

1. Cross-Functional Collaboration:
• Work closely with various departments, including finance, HR, supply chain, IT, and marketing, to ensure smooth operational execution.
• Act as a liaison between business operations and other departments to ensure alignment on goals and objectives.
• Facilitate communication and collaboration between business units to resolve operational issues and ensure efficiency across the organization.

1. Cost Control & Budgeting:
• Conduct cost analysis to identify areas where operational costs can be reduced without compromising quality.
• Support budgeting and financial forecasting processes by providing insights into cost drivers and potential cost-saving opportunities.
• Monitor and analyze spending patterns to ensure that the business operates within budget and meets financial targets.

1. Risk Management & Compliance:
• Identify potential risks in business operations and recommend mitigation strategies to senior management.
• Ensure compliance with internal policies, industry standards, and regulations in business operations.
• Collaborate with legal, compliance, and risk management teams to assess operational risks and implement controls.

1. Continuous Improvement & Innovation:
   Promote a culture of continuous improvement by identifying opportunities for innovation within the business operations.
• Stay updated on industry trends, emerging technologies, and best practices to implement cutting-edge solutions that improve operational performance.
• Lead initiatives to enhance operational capabilities and foster a forward-thinking, adaptable environment.

1. Mentorship & Team Development:
• Provide mentorship to junior analysts or team members, fostering their professional development.
• Share knowledge, tools, and techniques that drive efficiency in business operations across the team.
• Encourage and model teamwork, collaboration, and problem-solving skills to improve team performance.

Qualifications:

• Education:
• Bachelors degree in Business Administration, Operations Management, Economics, Engineering, or a related field (required). A Masters degree or relevant certifications (e.g., Six Sigma, Lean, PMP) is a plus.

• Experience:
• 4+ years of experience in business operations analysis, management consulting, or a similar role.
• Proven track record in identifying operational inefficiencies and implementing process improvements.
• Experience working on cross-functional teams and managing projects that drive operational efficiency.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.

• Technical Skills:
• Proficiency in data analysis tools such as Excel, SQL, Tableau, Power BI, or other business intelligence software.
• Familiarity with enterprise systems such as ERP, CRM, or other business management software.
• Knowledge of project management tools (e.g., Microsoft Project, JIRA) and process mapping tools (e.g., Visio, Lucidchart).

• Soft Skills:
• Strong problem-solving and critical-thinking abilities, with a focus on data-driven decision-making.
• Excellent communication and interpersonal skills, with the ability to communicate complex information to both technical and non-technical stakeholders.
• Strong attention to detail and the ability to prioritize tasks in a fast-paced, dynamic environment.
• Ability to work independently and as part of a team, demonstrating leadership when required.

Key Competencies:

• Operational Excellence: Ability to identify inefficiencies and implement solutions that enhance business processes and performance.
• Analytical Thinking: Highly skilled in analyzing data, identifying trends, and providing actionable insights to improve operational outcomes.
• Cross-Functional Collaboration: Strong team player with the ability to work across departments to drive business objectives and initiatives.
• Change Management: Capable of driving and managing change, ensuring smooth implementation of process improvements and technology upgrades.
• Strategic Insight: Ability to align day-to-day operations with long-term business strategy and objectives.

Working Conditions:

• Onsite, Working from Office