30 VeeTechnologies Jobs

Key Responsibilities:

• Understand SLA requirements and execute operations as per client expectations.
• Coordinate with vendor teams to deploy Aadhaar Enrolment Centres and ensure smooth functioning.
• Handle branch escalations and provide immediate resolutions.
• Train Aadhaar Operators as per UIDAI guidelines and ensure quality service delivery to customers.
• Monitor branch performance, ensure compliance with UIDAI policies, and conduct surprise audits to maintain standards.
• Prevent fraudulent activities at enrolment centers and resolve technical issues promptly to avoid downtime.
• Maintain proper documentation and submit MIS reports to clients on a daily basis.
• Actively participate in weekly meetings, present progress reports, and suggest process improvements.
• Analyze market trends and competitors to identify potential areas for improvement.

Key Skills Required:

• Fluent in Tamil, English, and Kannada (Mandatory).
• Willingness to travel anywhere in India as per project requirements.
• Strong operations & customer service skills.
• Excellent team & vendor management skills.
• Good interpersonal & relationship-building skills with clients & stakeholders.
• Ability to work independently and collaboratively.
• Strong presentation skills (Excel & PowerPoint).