Taking all queries related to IT from different departments / locations
Serve as SAP functional expert on the business process team
Crystal Report / Layout Design and development
Queries design / development
All Hardware/Networking related activity support based on requirement
Training to required departments & Proper Documentation
Day to Day activity recording and reporting
Co-ordination with 3rd party consultant
Perform and support unit and integration testing efforts
Facilitates the implementation and support of SAP functionality and overall performance, while maintaining a high degree of customer satisfaction
Facilitate solution architecting workshops with business managers and end-users to determine the functional requirements
Works with the business unit to develop business requirements, project deliverables, cost/benefit requirements, specifications, business architectural models, and use-case scenario specifications
Travel to different units/locations of the organization
Accountable for translating business needs into functional and technical specifications, building or enhancing the overall solution, testing and deploying quality work products for various business units
Responsible for all IT related activities as an IT team member.
Provide real time strong support to logistic and financial SAP Business One users
Provide End user training manual and end user on hand training on real time basis
Database Maintenance and backup
Data Import / Export and Migrating
Needs to be involve in MIS related activities and supportresponsibilities.