Quality Engineer-Plant (SMT)

Quality Control & Improvement:

• Conduct RCA of recurring issues (internal/external customer), analyze & implement timely CAPA for fixing gaps to ensure no repeated issues.
• Ensure action plans from audits are implemented to close all the non-conformities.
• Ensure all laid out procedures and tests and QMS documentation are implemented as per VQS.
• Develop the Incoming Quality check plan with respect to sampling plan and at par with Customer specific requirements (for Raw materials, BOP etc.)
• Conduct rating process for suppliers on quality parameters & functional/fitment checking of parts to be dispatched.
• Ensure parts to be dispatched by plant are checked for rust, dust, dent, damage, mechanical parameters etc. and conduct final visual inspection.
• Prepare various reports (Audit, CAPA, Complaints etc.) independently.
• Analyze process to find improvements, analyses the root cause of any problem that occurred with CFT, and identify any non-value-added activities
• Choose statistical technique with optimum amount of data required to ensure adequate resources and due dates are met for test report writing, with supervision

Quality Assurance:

• Communicate the importance of the implementation of QMS procedures to all units.
• Cascade the concerned procedures to the respective process owners (Engineering, Production, PPC, Logistics, etc.)
• Design, implement and document procedures for process control, process improvement, testing and inspection, with limited supervision.
• Define metrics for measuring performance on quality parameters in units.
• Develop procedures for end-to-end quality assurance from sample collection, analysis to disposal
• Conduct audits of manufacturing process parameters, Product & System and ensure deviations are corrected
• Recognize causes and consequences of quality issues that are not readily apparent while doing cause analysis.
• Identify gaps in information and predict/gather relevant data in order to continue analysis and/or initiate suitable corrective action
• Use GD8 principles / Customer Specific formats to solve issues in the plant related to Quality of process and Product.
• Ensure Lesson Learnt, PTDB for all the failure in-house & customer are updated timely to Design team for future reference to ensure No re-occurrence of issues.

Quality Systems Application:

• Understand customer quality requirements (process and product characteristics)
• Be active member in CFT for development of Process documents during the Product Planning process (Gate 0) and all steps of DFMEA
• Participate as CFT member to Calculate the SOD (Severity x Occurrence x Detection) number or risk priority number (RPN) as part of PFMEA
• Develop robust Control Plans ensuring effective SOPs and WI (Work Instructions) at par with PFMEA.

Quality Alignment with New Product Development:

• Support concurrent engineering efforts by participating in design & development projects representing quality assurance and the customer
• Be part of CFT with R&D, ME team to compile the DFMEA matrix taking inputs from all team members.
• Implement if there are no new technical inputs required In case of ECN, else coordinate with PM & TC for changes
• Collect PTDB (Past Trouble Database) i.e. TGW (Things gone wrong) of earlier projects and TGR and make team members aware of the same

Customer Complaint Management:

• Ensure process fool proofing (Poke Yoke) - Detection & Occurrence Poke Yoke
• List the no. of Poke Yoke installed in Plant
• Conduct Poke Yoke Audit at defined frequency through rabbit test (NG Sample) & Negative Validation
• Ensure all deviations are approved by Plant quality Head supported by Plant Head
• Ensure 100% On time CAPA index, Replication, plan adherence, cascading for complaints involving machine operators closure of all complaints, submission of CAPA within stipulated time

Quality Management System adherence:

• Communicate the importance of QMS procedures to all units, during roll out, implementation & updates
• Track changes in QMS implementation at plant and deal with issues if any
• Support the development and administration of the customer CAPA, internal non-conformance according to Varroc Quality Management System
• Utilize various tools to evaluate the effectiveness of the quality system including management reviews, internal audits, feedback from internal and external customers, warranty data, and traceability, etc.
• Monitor progress status against open issues of all audit engagements to ensure closure.
• Ensure retention of all customer documents as per CSR timelines

Assist QMS Head in development of QMS procedures which are aligned with Customer specific requirements