Officer, Supplier Quality, Valves

Job Title: Supplier Quality Documentation Officer (Quality Technician 2)

Department: Supplier Quality

Reports To: Deputy Supplier Quality Manager in India

Job Purpose: The Quality Technician is responsible for assisting in managing, reviewing, and ensuring the timely and accurate delivery of documents related to open Purchase Orders (POs) from suppliers. This role focuses on supporting the document submission process, verifying the quality of documents, ensuring proper uploads to the internal system (ValveCert), and facilitating communication between suppliers and internal teams. The Quality Technician also helps improve supplier performance in document delivery and supports 2nd-party inspection agencies during inspection arrangements.

Key Responsibilities:

Document Review Submission:

• Reviewing open Purchase Orders (POs) to identify required documents for submission.
• Track document submissions from suppliers and ensure that all required documents are received within the stipulated timeframe.
• Ensure that the quality of documents meets internal standards and specifications before submission.

Document Quality Control:

• Verify the content and completeness of the documents to ensure compliance with company standards.
• Inspect document quality and provide feedback to suppliers when necessary to maintain high standards.

System Management:

• Upload approved documents to the internal document management system, ValveCert, for proper record-keeping and accessibility.
• Ensure that required document uploads are accurate and up-to-date.

Supplier Communication Coordination:

• Maintain effective communication with suppliers to ensure timely document submission.
• Create and manage a list of key personnel within suppliers who are responsible for document delivery and ensure seamless communication.
• Support suppliers with guidance on documentation requirements and resolve any issues related to document submission.

Performance Review Improvement:

• Assist in reviewing supplier performance regarding document delivery timelines and quality.
• Identify trends and areas of improvement in supplier document delivery and collaborate with suppliers to improve performance.
• Establish and maintain regular review cycles for supplier performance on document delivery.

Support for Inspection Agencies:

• Provide support to 2nd-party inspection agencies in arranging and coordinating inspections.
• Ensure that inspection requirements are met, and necessary documents are available for review by inspection agencies.

Process Maintenance Improvement:

• Maintain and continuously improve internal document management processes.
• Propose and implement process improvements for efficient document handling, submission, and quality control.

Others:

• Manage notification of revised Company global specifications and procedures, and report supplier s review results to the team.
• Maintain quality certification database for global suppliers.
• Support the supplier quality engineer when needed.

Key Result Areas:

• Timely Document Submission: Ensure that all required documents are submitted by the specified deadlines.
• Document Quality Assurance: Ensure that submitted documents meet quality standards before uploading to ValveCert.
• Process Optimization: Continuously monitor and improve the document management process, including identifying and resolving bottlenecks.
• Supplier Performance Management: Improve supplier performance in terms of document delivery, quality, and compliance.
• Collaboration Communication: Ensure smooth communication between suppliers, internal teams, and inspection agencies.

Required Qualifications:

• Preferred Qualification: Diploma in Mechanical or Production Engineering or Industrial Engineering.
• Communication: Proficient in both verbal and written English.

Professional Experience: 1-3 years of experience in the manufacturing industry, preferably in the valve industry.

Skills Competencies:

• Strong attention to detail with a focus on document accuracy and quality.
• Excellent communication skills, both written and verbal, to liaise with suppliers and internal teams.
• Problem-solving abilities to address issues related to document submission and quality.
• Ability to work independently and manage multiple tasks effectively.
• Proficiency in Microsoft Office and document management software.

Working Conditions:

Occasional travel to supplier locations or inspection sites may be required