Project Manager Lead - RPA

Job Summary:

We are looking for an experienced RPA & AI Client Services Project Manager to lead and manage projects that implement robotic process automation (RPA) and artificial intelligence (AI) solutions for our clients. The ideal candidate will have a strong background in project management, a deep understanding of RPA and AI technologies, and excellent client-facing skills to ensure project success and client satisfaction.

Key Responsibilities:

Project Leadership: Manage end-to-end delivery of RPA and AI projects, from initiation through implementation to post-launch support.

Client Engagement: Serve as the primary point of contact for clients, understanding their needs and ensuring that project objectives align with client expectations.

Solution Design: Collaborate with technical teams to design and propose RPA and AI solutions that meet client requirements.

Stakeholder Communication: Maintain clear and consistent communication with stakeholders throughout the project lifecycle, providing regular updates on progress and addressing any issues.

Resource Management: Allocate resources effectively, managing project teams to ensure tasks are completed on time and within budget.

Risk Management: Identify potential project risks and develop strategies to mitigate them, ensuring projects remain on track.

Performance Tracking: Monitor project performance against KPIs and milestones, implementing corrective actions as necessary to achieve project goals.

Continuous Improvement: Gather feedback from clients and team members to identify opportunities for process improvement and enhance service delivery.

Qualifications

Bachelor s degree in Computer Science, Information Technology, Business Administration, or a related field.

5 years of experience in project management, with a focus on RPA and AI solutions preferred.

Proven experience in client management and delivering technology projects.

Proficiency in project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, Jira).

Familiarity with RPA tools (e.g., UiPath, Blue Prism, Automation Anywhere) and AI technologies.

Strong analytical, problem-solving, and decision-making skills.

Excellent verbal and written communication skills in [Spanish/English].

Ability to manage multiple projects simultaneously and work under pressure.