Inside Sales Executive

Job Summary:

We are seeking a motivated and results-driven Inside Sales Representative to join our dynamic sales team. The Inside Sales Representative will play a crucial role in driving revenue growth by proactively reaching out to potential customers, nurturing leads, and closing sales over the phone and through digital communication channels. The ideal candidate should have a passion for sales, excellent communication skills, and a customer-centric approach.

Key Responsibilities:

Lead Generation:

• Identify and research potential customers and leads.
• Utilize various lead generation tools and databases.
• Qualify leads based on predefined criteria.

Sales Outreach:

• Initiate outbound calls, emails, and messages to prospects.
• Effectively communicate product or service offerings and value propositions.
• Build and maintain rapport with potential customers.

Sales Presentation:

• Conduct product demonstrations and presentations.
• Address customer questions and objections.
• Customize sales pitches to match customer needs.

Sales Closure:

• Close sales deals and meet or exceed sales quotas.
• Negotiate pricing and terms to reach mutually beneficial agreements.
• Create and send sales contracts and proposals.

CRM Management:

• Update and maintain customer information in the CRM system.
• Track all sales activities, leads, and opportunities.
• Generate reports on sales performance.

Customer Relationship Management:

• Provide exceptional customer service and support.
• Follow up with customers to ensure satisfaction and gather feedback.
• Upsell and cross-sell additional products or services when appropriate.

Market Research:

• Stay up-to-date with industry trends, competitors, and market conditions.
• Share market insights and feedback with the sales and marketing teams.

Documentation:

• Maintain accurate records of sales activities and customer interactions.
• Prepare and submit regular sales reports.

Qualifications:

• Bachelor's degree or masters in Business, Marketing, or a related field preferred.
• Proven inside sales experience or relevant sales experience.
• Excellent communication and interpersonal skills.
• Strong negotiation and closing skills.
• Proficiency in using CRM software and sales tools.
• Self-motivated and target-driven.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.

Languages:

Hindi (Mandatory)

Kannada (Mandatory)

English (Fluent)