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New-EM-Senior
Ernst & Young
posted 4d ago
Job Role Insights
Key skills for the job
Job Description
- Work as subject matter expert on resource management concepts and scheduling tools for the assigned SET(s)/industry/sector teams
- Work with GDS Service Delivery teams to create optimized resource portfolios/resource allocation plan on classified accounts/clients.
- Proactively identify staffing challenges and provide customized scheduling solutions.
- Ensure staffing guidelines are consistently followed within the resource management and Service Delivery teams.
- Ensure resource schedules are timely and accurately updated on the scheduling tools.
- Optimize resource utilization through effective scheduling strategies.
- Supervise and review the execution of resource management and deployment procedures carried out by EY GDS Associates/advanced associates.
- Training and development of EM associates.
- Identifying and prioritizing opportunities for process improvement/re-engineering.
- Develop a strong business continuity framework for self and team.
- Develop strong working relationships with GDS Service Delivery Managers/Seniors as well as with experience management/resource management teams onshore.
- Workforce/Resource Management professional with expertise in scheduling, staffing and resource planning concepts.
- Quick decision-making ability to accommodate real time staffing changes/requests.
- Strong execution skills with focus on meeting timelines and delivering highest quality service.
- Excellent verbal and written communication skills.
- Strong working knowledge of MS Excel, Word and PowerPoint.
- Excellent teaming and interpersonal skills.
- Strong time management and analytical skills.
- Stakeholder/client management experience.
- At least 1 year of experience in supervising a team will be preferred.
- Positive attitude and ability to excel under tight timelines.
- Ability to identify staffing challenges and provide proactive solutions.
- Graduates with 3-6 years of post-qualification experience, preferably on resource
- management, scheduling and staffing concepts.
- Exposure of short term and long-term resource planning would be an added advantage.
- Proficiency in using MS - Office
- Interest in business and commerciality.
- A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
- An opportunity to be part of a market-leading, multi-disciplinary team in the only integrated global assurance business worldwide.
- Opportunity to work with EY GDS Assurance practices globally with leading businesses across a range of industries
Employment Type: Full Time, Permanent
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