101 Ups Logistics Jobs
1-5 years
Pune
20 vacancies
Hiring For Freight Forwarding - Voice Process, Immediate Joiner - Pune
Ups Logistics
posted 9hr ago
Fixed timing
Key skills for the job
Job Summary
The Global freight forwarding associate is responsible for handling and processing UPS customers' requests about Air freight package enquiries (Pickups, rate quote, tracking and general air freight enquiries) & PAPS (Pre-Arrival Processing System) enquiries for truck shipments.
Handles and processes customers' enquiries/complaint via channel phone calls & emails. This position is responsible for handling calls directly from customers (Shipper, consignee & third party). Making outbound calls to gather information on shipment status with Origin or destination.
The associate will be responsible for delivering top-notch customer service through phone call and email channels to assist our customers.
Job Duties:
Job Requirements:
Qualifications:
Employment Type: Full Time, Permanent
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