Responsibilities:
- Manage and escalate incidents, coordinating with relevant teams to resolve issues quickly and efficiently.
- Managing. Creating & Updating Assets list, make necessary changes when deemed necessary after getting necessary approvals
- Maintaining and updating AMC list.
- Work with team on Scheduling PPMS
- Ensure all Observations/actions from the service report are captured in Helix breakdown tracker
- Ensure Intimation to Suppliers by email 15days in advance by Site FM team.
- Tracking of AMC services & ensuring timely preventive maintenance of assets for smooth operation.
- Tracking of AMC related Incidents & its closure.
- Co-ordinating with AMC suppliers & insuring timely services of CAMC/NCAMC equipment.
- Good knowledge of Operation & maintenance of DG, Transformers, HVAC equipment & water treatment system.
- Digital tool review and identify gaps in day-to-day reporting (Helix-PPM, Incident, Inspection etc).
- Clear communication skills to effectively convey technical information to Client & suppliers.
- Preparation of relevant reports /dash boards with good soft skills.
- Provide Service reports /supporting documents to Finance timely for Invoice generation.
- Follow up with Suppliers for timely submission of invoices and payment.
- Verify Invoices for Accuracy against Asset list/PO.
- Ensue Site FMs complete GRN(Goods received note)
- Track warranty /Amc expiry of assets for timely renewals
- Track Supplier payments and escalate to avoid service disruptions.
- Collect NDCs from suppliers.
- Supplier Performance Score Card/Quarterly review
- Ensure KPI SLA penalty to supplier post review.
Minimum Skill requirement
- Diploma/BE in Electrical/Mechanical engineering
Minimum Experience Requirement:
- Exposure to at least five to six years in the relevant field.
Interested Candidates can share resume at archana.mattoo@cbre.com
Employment Type: Full Time, Permanent
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